Manager, Communications - Product and Technology - Full-time ID-10766

About this job

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Netflix product and technology communications team is a lean but mighty group who are obsessed with telling stories around features and innovations that underpin the Netflix member product, mobile app, growth, design, engineering, and more. From the ability to download a movie (or three) before a long flight to the secret sauce of how we create those rows of personalized content tailored for your every mood, product comms is the voice behind it all. The Role:  Virtual Assistant, $45/hr, No Experience, Remote, Night Job Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Weekend Data Entry, $40/hr, Remote, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Virtual Assistant, $40/hr, Remote, No Experience, Evening Customer Support, $35/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $50/hr, College Student, Night Shift Entry-Level Remote Data Entry, $50/hr, Evening Job Virtual Assistant, $40/hr, Weekend, Remote, No Experience Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $42/hr, Evening, Remote, College Student Remote Phone Job, $45/hr, Part-Time, No Degree Required Evening Virtual Assistant, Remote, $45/hr, No Experience Data Entry, $45/hr, Remote, Night Shift, College Student Job Part-Time Data Entry, $45/hr, Remote, College Student Friendly Phone Support, Remote, $42/hr, Evening/Night Shift Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Customer Support, $40/hr, No Degree, Evening Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Remote Live Chat, $50/hr, College Student, No Experience Data Entry, $45/hr, Remote, Night Shift, College Student Job Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time Remote Moderator, $40/hr, College Student Friendly, Part-Time Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Phone Support, Remote, $42/hr, Evening/Night Shift Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Phone Support, $40/hr, Remote, No Experience, Evening Job Phone Support, $50/hr, Weekend, Remote, No Experience Live Chat Support, $35/hr, Remote, No Experience Required Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, $35/hr, Weekend, No Degree, Remote Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Phone Job, $50/hr, College Student, Night Shift Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Data Entry, $35/hr, No Experience, Evening/Night Job Live Chat Support, $40/hr, Weekend, Remote, College Student Data Entry, $35/hr, Night Job, No Degree, Remote Virtual Assistant, No Experience, $42/hr, Remote, Weekend Phone Job, $50/hr, Remote, Part-Time, College Student Customer Support, $40/hr, Remote, Part-Time, No Degree Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, No Experience, $42/hr, Remote, Weekend Remote Data Entry, $40/hr, Weekend Job, College Student Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift Remote Customer Support, $35/hr, Night Shift, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Phone Support, $45/hr, Evening, No Experience Required Virtual Assistant, $40/hr, Weekend, College Student, Remote Entry Level Phone Job, $42/hr, Remote, No Degree Required Customer Support, $42/hr, Remote, Evening, No Experience Remote Customer Support, $42/hr, Night Job, No Experience Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Remote Data Entry, $40/hr, No Degree, Weekend, Night Job Live Chat Support, $40/hr, Part-Time, Remote, No Degree Data Entry, $40/hr, No Experience, Remote, Weekend Job Virtual Assistant, $40/hr, Remote, Weekend, No Degree Remote Customer Support, $40/hr, No Degree, Evening Job Phone Support, $40/hr, Remote, No Experience, Evening Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $45/hr, No Experience, Remote, Night Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $35/hr, Evening, Remote, College Student Phone Support, $35/hr, Weekend, Remote, No Experience Remote Phone Job, $40/hr, No Degree, College Student Friendly Remote Phone Job, $40/hr, No Degree, College Student Friendly Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Data Entry, $40/hr, No Degree, Night Shift Customer Support, $40/hr, Remote, Evening, No Experience Remote Data Entry, $45/hr, No Degree, Weekend, Night Job Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Remote Customer Support, $40/hr, Weekend, No Experience Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Phone Job, $45/hr, Remote, Night Shift, No Degree Weekend Customer Support, $40/hr, Remote, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Phone Job, $35/hr, College Student, Night Shift Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Customer Support, $50/hr, Night Shift, No Degree Phone Support, $45/hr, Remote, No Experience, Evening Job Remote Phone Support, $40/hr, Night Job, College Student Remote Data Entry, $40/hr, Part-Time, College Student Job Remote Moderator, $40/hr, College Student, Weekend Job Remote Moderator, $40/hr, Weekend, No Experience Required Remote Phone Job, $45/hr, No Degree, College Student Friendly Customer Support, $35/hr, Night Job, Remote, No Experience Data Entry, $50/hr, Night Job, No Degree, Remote Remote Customer Support, $45/hr, No Degree, Evening Job Remote Moderator, $40/hr, Weekend, No Experience Required Virtual Assistant, Remote, $40/hr, Weekend, No Experience Customer Support, $40/hr, Remote, Evening, No Experience Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $42/hr, Evening, Remote, College Student Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, Remote, $40/hr, Evening, No Experience Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Remote Data Entry, $50/hr, No Experience, Evening/Night Job Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Remote Live Chat, $50/hr, College Student, No Experience Remote Moderator, $42/hr, Weekend, No Experience Required Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Virtual Assistant, $40/hr, Remote, No Experience, Evening Virtual Assistant, No Experience, $40/hr, Remote, Weekend Remote Phone Job, $42/hr, Part-Time, College Student Friendly Remote Data Entry, $40/hr, No Degree, Night Shift Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $40/hr, No Experience, Remote, Night Job Remote Moderator, $40/hr, College Student, Weekend Job Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Live Chat Support, Remote, $42/hr, Night Shift, College Student Remote Phone Job, $42/hr, Part-Time, No Experience Required Virtual Assistant, $40/hr, Evening, Remote, No Degree Remote Virtual Assistant, $40/hr, Evening, Part-Time Job Remote Phone Support, $40/hr, Evening, No Experience Required Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job Remote Phone Job, $45/hr, No Degree, College Student Friendly Virtual Assistant, $35/hr, Weekend, No Degree, Remote Phone Support, $50/hr, Weekend, Remote, No Experience Remote Phone Support, $40/hr, Evening, No Experience Required Part-Time Data Entry, $45/hr, Remote, College Student Friendly Customer Support, $42/hr, Remote, Evening, No Experience Live Chat Support, $40/hr, Weekend, Remote, College Student Part-Time Data Entry, $40/hr, Remote, College Student Friendly The Manager of Product & Technology Communications will own communications for our Technology, Engineering, and Design teams and drive both proactive/reactive narratives around our continued industry-leading work in these areas. Netflix started out as a DVD rental service more than 25 years ago, and fast forward to today, it’s used and loved by more than 283 million members across 190 countries. We’re obsessed with making the member experience fun, thrilling, and easy to discover your next obsession. We’ve come a long way, but we also believe our best days are yet to come. Our ideal candidate will be a proactive go-getter, a strong verbal and written communicator, ability to navigate ambiguity, comfortable working closely with and media training senior level spokespeople, bring existing relationships with tech thought leaders and reporters to the table, and have extreme attention to detail. This role can be based out of Los Angeles or Los Gatos. Responsibilities: + Proactively identify story angles, craft creative and unique pitches, and identify key and viable targets to land incredible stories. + Deliver quality results on engineering focused stories around OpenConnect, Live, and our Tech Blog. + Dive into our work on AI & GenAI and make clear decisions around both reactive/proactive messaging. + Help support on other product areas, including consumer & growth, where needed. + Identify industry speaking opps and craft talking points for engineers, product design, and other leaders to deliver. + Draft comms plans, announcements, briefing materials, and narrative documents for stakeholders. + Own and develop key relationships with tech reporters and influencers. Qualifications + 8+ years of relevant work experience. + Proactive go-getter with extreme attention to detail. + Ability to make decisions as quickly as possible, with sound judgment. + Be equally comfortable working independently and with stakeholders. + A positive, optimistic, and scrappy attitude – even when faced with ambiguity and change. + Comfortable giving and receiving feedback frequently. + Have a strong point of view and keen ability to share and socialize with others. + A strong bias-for-action – be curious and always on the lookout for the next interesting story or project. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $160,000-$320,000. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (https://jobs.netflix.com/work-life-philosophy) . Netflix is a unique culture and environment. Learn more here (https://jobs.netflix.com/culture) . Inclusion (https://about.netflix.com/en/inclusion) is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
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