Manager, Communications - Product and Technology - Full-time ID-10766
About this job
Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. The Netflix product and technology communications team is a lean but mighty group who are obsessed with telling stories around features and innovations that underpin the Netflix member product, mobile app, growth, design, engineering, and more. From the ability to download a movie (or three) before a long flight to the secret sauce of how we create those rows of personalized content tailored for your every mood, product comms is the voice behind it all. The Role:
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Remote Live Chat, $35/hr, Part-Time, Evening/Night Job
Weekend Data Entry, $40/hr, Remote, No Experience
Remote Customer Support, $35/hr, Night Shift, No Degree
Virtual Assistant, No Experience, $40/hr, Remote, Part-Time
Remote Customer Support, $40/hr, Part-Time, College Student
Virtual Assistant, $40/hr, Remote, No Experience, Evening
Customer Support, $35/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Entry-Level Remote Data Entry, $50/hr, Evening Job
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Entry-Level Remote Data Entry, $35/hr, Evening Job
Remote Data Entry, $40/hr, No Degree, Weekend, Night Job
Evening Virtual Assistant, Remote, $45/hr, No Experience
Virtual Assistant, $42/hr, Evening, Remote, College Student
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Evening Virtual Assistant, Remote, $45/hr, No Experience
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Phone Support, Remote, $42/hr, Evening/Night Shift
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Remote Customer Support, $40/hr, No Degree, Evening Job
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Remote Live Chat, $40/hr, Weekend, No Degree, Part-Time
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Phone Support, Remote, $42/hr, Evening/Night Shift
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Phone Support, $40/hr, Remote, No Experience, Evening Job
Phone Support, $50/hr, Weekend, Remote, No Experience
Live Chat Support, $35/hr, Remote, No Experience Required
Data Entry, $35/hr, Night Job, No Degree, Remote
Virtual Assistant, $35/hr, Weekend, No Degree, Remote
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Remote Data Entry, $35/hr, No Experience, Evening/Night Job
Live Chat Support, $40/hr, Weekend, Remote, College Student
Data Entry, $35/hr, Night Job, No Degree, Remote
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Phone Job, $50/hr, Remote, Part-Time, College Student
Customer Support, $40/hr, Remote, Part-Time, No Degree
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Remote Phone Support, $40/hr, Evening, No Experience Required
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $50/hr, Night Shift, No Degree
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Data Entry, $40/hr, Weekend Job, College Student
Virtual Assistant, Remote, $35/hr, Part-Time, Night Shift
Remote Customer Support, $35/hr, Night Shift, No Degree
Virtual Assistant, No Experience, $40/hr, Remote, Weekend
Remote Phone Support, $45/hr, Evening, No Experience Required
Virtual Assistant, $40/hr, Weekend, College Student, Remote
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Customer Support, $42/hr, Remote, Evening, No Experience
Remote Customer Support, $42/hr, Night Job, No Experience
Virtual Assistant, $40/hr, Remote, Weekend, Entry Level
Remote Data Entry, $40/hr, No Degree, Weekend, Night Job
Live Chat Support, $40/hr, Part-Time, Remote, No Degree
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Virtual Assistant, $40/hr, Remote, Weekend, No Degree
Remote Customer Support, $40/hr, No Degree, Evening Job
Phone Support, $40/hr, Remote, No Experience, Evening Job
Remote Phone Job, $40/hr, Night Shift, College Student Friendly
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Virtual Assistant, $35/hr, Evening, Remote, College Student
Phone Support, $35/hr, Weekend, Remote, No Experience
Remote Phone Job, $40/hr, No Degree, College Student Friendly
Remote Phone Job, $40/hr, No Degree, College Student Friendly
Data Entry, Remote, $40/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, No Degree, Night Shift
Customer Support, $40/hr, Remote, Evening, No Experience
Remote Data Entry, $45/hr, No Degree, Weekend, Night Job
Virtual Assistant, $40/hr, Remote, Weekend, Entry Level
Remote Customer Support, $40/hr, Weekend, No Experience
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Phone Job, $45/hr, Remote, Night Shift, No Degree
Weekend Customer Support, $40/hr, Remote, College Student
Remote Data Entry, $40/hr, Part-Time, College Student Job
Remote Phone Job, $35/hr, College Student, Night Shift
Remote Moderator, $35/hr, No Degree, Weekend, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Phone Support, $45/hr, Remote, No Experience, Evening Job
Remote Phone Support, $40/hr, Night Job, College Student
Remote Data Entry, $40/hr, Part-Time, College Student Job
Remote Moderator, $40/hr, College Student, Weekend Job
Remote Moderator, $40/hr, Weekend, No Experience Required
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $35/hr, Night Job, Remote, No Experience
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Customer Support, $45/hr, No Degree, Evening Job
Remote Moderator, $40/hr, Weekend, No Experience Required
Virtual Assistant, Remote, $40/hr, Weekend, No Experience
Customer Support, $40/hr, Remote, Evening, No Experience
Evening Virtual Assistant, Remote, $45/hr, No Experience
Virtual Assistant, $42/hr, Evening, Remote, College Student
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, Remote, $40/hr, Evening, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Customer Support, $42/hr, Remote, Part-Time, No Degree
Data Entry, $35/hr, Night Job, No Degree, Remote
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Moderator, $35/hr, No Degree, Weekend, Part-Time
Data Entry, $35/hr, Night Shift, No Degree,?Remote?Job
Remote Moderator, No Degree, $35/hr, Evening, Weekend Job
Remote Live Chat, $50/hr, College Student, No Experience
Remote Moderator, $42/hr, Weekend, No Experience Required
Remote Live Chat, $35/hr, Part-Time, Evening/Night Job
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $40/hr, Remote, No Experience, Evening
Virtual Assistant, No Experience, $40/hr, Remote, Weekend
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Remote Data Entry, $40/hr, No Degree, Night Shift
Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time
Virtual Assistant, $40/hr, No Experience, Remote, Night Job
Remote Moderator, $40/hr, College Student, Weekend Job
Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Remote Phone Job, $42/hr, Part-Time, No Experience Required
Virtual Assistant, $40/hr, Evening, Remote, No Degree
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Phone Support, $40/hr, Evening, No Experience Required
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Virtual Assistant, $35/hr, Remote, Part-Time, Evening Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Virtual Assistant, $35/hr, Weekend, No Degree, Remote
Phone Support, $50/hr, Weekend, Remote, No Experience
Remote Phone Support, $40/hr, Evening, No Experience Required
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Live Chat Support, $40/hr, Weekend, Remote, College Student
Part-Time Data Entry, $40/hr, Remote, College Student Friendly
The Manager of Product & Technology Communications will own communications for our Technology, Engineering, and Design teams and drive both proactive/reactive narratives around our continued industry-leading work in these areas. Netflix started out as a DVD rental service more than 25 years ago, and fast forward to today, it’s used and loved by more than 283 million members across 190 countries. We’re obsessed with making the member experience fun, thrilling, and easy to discover your next obsession. We’ve come a long way, but we also believe our best days are yet to come. Our ideal candidate will be a proactive go-getter, a strong verbal and written communicator, ability to navigate ambiguity, comfortable working closely with and media training senior level spokespeople, bring existing relationships with tech thought leaders and reporters to the table, and have extreme attention to detail. This role can be based out of Los Angeles or Los Gatos. Responsibilities: + Proactively identify story angles, craft creative and unique pitches, and identify key and viable targets to land incredible stories. + Deliver quality results on engineering focused stories around OpenConnect, Live, and our Tech Blog. + Dive into our work on AI & GenAI and make clear decisions around both reactive/proactive messaging. + Help support on other product areas, including consumer & growth, where needed. + Identify industry speaking opps and craft talking points for engineers, product design, and other leaders to deliver. + Draft comms plans, announcements, briefing materials, and narrative documents for stakeholders. + Own and develop key relationships with tech reporters and influencers. Qualifications + 8+ years of relevant work experience. + Proactive go-getter with extreme attention to detail. + Ability to make decisions as quickly as possible, with sound judgment. + Be equally comfortable working independently and with stakeholders. + A positive, optimistic, and scrappy attitude – even when faced with ambiguity and change. + Comfortable giving and receiving feedback frequently. + Have a strong point of view and keen ability to share and socialize with others. + A strong bias-for-action – be curious and always on the lookout for the next interesting story or project. Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $160,000-$320,000. Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here (https://jobs.netflix.com/work-life-philosophy) . Netflix is a unique culture and environment. Learn more here (https://jobs.netflix.com/culture) . Inclusion (https://about.netflix.com/en/inclusion) is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.