Sr. Strategic Client Executive, Payers ID-10644
Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.
Impact & Opportunity
Redox is growing our client sales organization and adding an outstanding sales representative who excels in selling Software-as-a-Service solutions. These will be recurring roles as we are growing rapidly and are always on the lookout for high-caliber candidates.
As a Strategic Client Executive, you will be the driving force behind Redox's relationships with our most valued payer customers. You'll have the opportunity to foster growth and cultivate exceptional experiences for these customers, acting as a trusted partner and advisor. Your responsibilities will include nurturing your existing book of business to uncover expansion opportunities and skillfully guide these opportunities to fruition. Success in this role will require exceptional prioritization skills, innate communication abilities, and the ability to forge lasting connections with key customer stakeholders. You will also excel at strategically identifying new opportunities within your customer base and meticulously managing your territory using CRM software.
At Redox we hire based on our values as well as sales competency. How you accomplish your work is just as important as getting the work done.
Job Responsibilities
- Manage a book of business consisting of Redox’s top priority accounts executing expansion opportunities to grow each account by 40%
- Execute renewal and expansion opportunities on the customer’s renewal cycle as well as throughout the contract term
- Research and identify growth opportunities with customers
- Execute sales of Redox to other product lines, divisions, and/or companies within our customers
- Build relationships with our existing customers, understand and execute on their growth plans
- Identify key executives at current customers and conduct research for a well-informed initial contact
- Develop strong rapport with executives to contribute to the overall success of our business partnerships and enhance collaboration for mutual growth
- Manage the entire sales cycle, negotiate, and close upsell opportunities
- Schedule and present effective sales presentations
- Understand the competitive landscape and customer needs
- Manage, track, and report on all sales activities and results
Required Skills & Experience
- 8+ years of experience in Enterprise sales or account management within the field, demonstrating expertise in engaging with payers
- Proven track record of successfully selling into and expanding customer accounts, including enterprise payers
- Consistent track record of delivering monthly, quarterly, and annual quota
- Strong drive to interact with customers to share product knowledge
- Able to engage and negotiate at an executive level; self-aware with executive presence
- A great team player that raises the talent level of all those you interact with
- Consultative mindset with exceptional communication and presentation skills
- Passionate about solving complex problems that improve the state of the world
- Willing to learn a technical product and use a value-based selling approach
- Adaptable and solution-oriented towards solving complex problems
- Biased toward action and creating a positive impact
- Respectful and inclusive, soliciting and incorporating input from others
- Available to travel up to 20% for client events and in-person meetings
Specific Software Platform/Tools Required and/or Preferred
- Strong Salesforce or other CRM experience required
- Tech-savvy user of mobile, internet, and software applications
- Outreach, LinkedIn Sales Navigator, and Slack preferred
- Experience selling intangible software services is preferred
$150,000 - $160,000 a year
Compensation: The base salary range for this position is expected to be between $150,000 - 160,000 per year. Certain positions within the Customer Success, Partnerships, Sales, and Solutions Engineering function may be eligible for incentive compensation such as bonuses or commissions. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.
Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following:
Please keep reading...
Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified
