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vProgram Manager, Strategic Initiatives, One Medical ID-11630

Amazon One Medical is revolutionizing primary care, and we're seeking a Program Manager to lead our strategic initiatives. Our mission is to transform healthcare through a seamless combination of innovative technology and exceptional patient-centered care. As a Program Manager, you'll be at the forefront of this transformation, driving key initiatives that directly impact our members.

This role offers a unique opportunity to work at the intersection of healthcare, technology, and business strategy. You'll collaborate with brilliant minds across the organization, from clinicians to technologists, to solve complex challenges and create innovative solutions. We're looking for a dynamic leader who can navigate ambiguity, inspire teams, and execute with precision.

As a key player on our Performance Excellence team, you'll work cross-functionally to drive growth, improve operations, and develop innovative programs that set new standards in primary care. If you're passionate about healthcare innovation and ready to take on a role where your strategic thinking and execution skills can truly shine, we want to hear from you!
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Key job responsibilities
-Strategic Implementation: Design and implement large-scale strategic initiatives, including project plan, reporting, communications, stakeholder engagement and change management
-Partnership Management: Manage and grow strategic partnerships (e.g., employer onsite clinics, direct primary care), aligning partner goals and implementing improvement strategies
-Cross-functional Collaboration: Collaborate with cross-functional teams across all levels and functions (e.g. Operations, Clinical, Client Success, Product, Marketing) to drive project execution
-Business Performance Management: Manage project KPIs and SLAs and equip teams with tools to exceed targets in business performance
-Structured Problem Solving and Continuous Improvement: Break down complex problems into manageable actions and lead improvement initiatives supporting scalability and growth

A day in the life
Sample projects include:
Launch of new employer partnership
Care delivery model process improvement
Designing and scaling new programs
Service line optimization

About the team
The Performance Excellence team drives operational excellence and strategic growth at One Medical. We lead high-impact, cross-functional projects that shape One Medical's future. We collaborate as a team while independently leading projects that influence every aspect of care delivery.

BASIC QUALIFICATIONS

- 4+ years of program or project management experience
- 4+ years of developing program strategies and plans, diving execution, and influencing senior stakeholders experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience leading large-scale strategic initiatives in healthcare

PREFERRED QUALIFICATIONS

- 4+ years of driving end to end delivery, and communicating results to senior leadership experience
- 4+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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