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Remote Technical Support Specialist - Work remote, no experience needed ID-11199

The House of Mercier is proud to offer a fantastic opportunity for aspiring professionals! We are seeking a Remote Technical Support Specialist to join our team. This entry-level position is perfect for individuals looking to start their career in the tech industry, with no prior experience required. As a Remote Technical Support Specialist, you will assist clients with their technical inquiries and issues while working from the comfort of your home. We provide comprehensive training to help you succeed in your role. If you have a passion for technology and a desire to help others, we welcome your application!


Responsibilities

Part-Time Data Entry, $40/hr, Remote, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Phone Support, $40/hr, Night Job, College Student Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Data Entry, $35/hr, No Experience, Evening/Night Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, $40/hr, No Experience, Remote, Night Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Entry-Level Remote Data Entry, $35/hr, Evening Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, Remote, No Degree, Night Job Live Chat Support, $50/hr, Remote, No Experience Required Weekend Customer Support, $40/hr, Remote, College Student Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Data Entry, No Degree, $40/hr, Part-Time, Remote Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $40/hr, No Degree, College Student Friendly Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Customer Support, $45/hr, Part-Time, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Data Entry, $40/hr, Evening Job, No Experience, Remote Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Data Entry, $40/hr, Part-Time, College Student Job Entry-Level Remote Data Entry, $35/hr, Evening Job Evening Virtual Assistant, Remote, $40/hr, No Experience Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $40/hr, Remote, No Experience, Night Job Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Evening Virtual Assistant, Remote, $45/hr, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Phone Support, $45/hr, Evening, No Experience Required Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Phone Job, $40/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, Remote, $40/hr, Night Shift, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, Remote, $42/hr, Evening Job, No Degree Data Entry, $50/hr, Night Job, No Degree, Remote
  • Provide technical support to customers via phone, email, and chat.
  • Assist clients in diagnosing and resolving various technical issues related to our products and services.
  • Document customer interactions and solutions in our support management system.
  • Educate customers on how to effectively use our products and services.
  • Collaborate with more experienced team members to escalate and resolve complex issues.
  • Participate in ongoing training and development to enhance your technical knowledge and skills.
  • Ensure a high level of customer satisfaction with effective communication and support.
  • No prior experience in technical support is needed; training will be provided.
  • Basic understanding of computer systems and technology is a plus.
  • Excellent communication skills in English, both written and spoken.
  • Strong problem-solving skills and a willingness to learn.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable home office setup.
  • Positive attitude and commitment to providing exceptional customer service.
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Work From Home
  • Free Food & Snacks
  • Wellness Resources
  • Stock Option Plan
  • Great Salary
  • Other Perks
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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