Communications Program Manager, AWS Partner Organization - Dallas - Amazon ID-10945
Description
Program Manager, AWS Communications
The AWS Specialists and Partners (ASP) organization is seeking an experienced program manager to develop and execute mechanisms and processes that enable its Communications team to scale quickly and deliver AWS messages to customers, partners, and employees.
This role will help manage and enable the delivery of internal and external leadership communications to our customer, partner, and builder audiences. You will work closely with stakeholders across the business and have end-to-end responsibility for the project coordination of large-scale communication initiatives.
The ideal candidate will be able to manage strategic initiatives to advance ASP's goals and priorities, ensuring high-quality and timely delivery to our audiences. They will also be responsible for creating unique, scalable communication mechanisms, tools, and assets that improve the APO Comms team's efficiency and enable more effective engagement with our global audiences.
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- Manage and identify deliverables and deadlines, communicate expectations, and ensure content execution for APO Communications across large-scale initiatives, speaking engagements, and events.
- Manage requests for technology support and venue needs for video recordings, events, and live-streamed activities, coordinating with stakeholders and vendors through to completion.
- Create scalable communication mechanisms, tools, and assets that improve the APO Comms team's efficiency and enable more effective engagement with our global audiences.
- Champion the use of Asana as the APO Comms tool for project management and campaign visibility, including the build of an initial framework. Innovate on framework where needed to enable automation and scalability through Asana.
- Serve as a back-up support to help coordinate functions for the organization's events when required.
- Plan and communicate aspects of project performance to team members and implement the vision and objectives.
- Assist in the oversight of project tasks, establish and monitor milestones, and prepare progress reports.
- Responsible for establishing and reporting team metrics and performance measurements against goals and targets at predetermined cadences.
- Interfaces with various disciplines and coordinates the work of functional units across the broader AWS organization.
- Collect stories and manage a content library to determine opportunities to highlight customer and partner wins in messaging, ensuring the content is current, relevant, and impactful.
About the Team:
Tens of thousands of AWS Partner Network (APN) Partners from across the globe support Amazon Web Services (AWS) customers of all sizes to build sophisticated, personalized, scalable solutions in a diverse set of industries. More than 90 percent of Fortune 100 companies utilize APN Partner solutions and services to drive their business outcomes.
The APN is the global partner program for technology and consulting businesses using AWS. We are focused on building long-term sustainable businesses by helping APN Partners build, market, and sell their offerings, and grow a successful cloud-based business.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences:
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance:
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture:
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth:
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications:
- 3+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross-functionally with tech and non-tech teams
- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Bachelor's degree in Communications, Marketing, or another relevant field of study
Preferred Qualifications:
- 5+ years of program/project management experience
- Diverse communications experience including executive and internal communications, social media, and internal events
- Experience in managing campaigns and content for a high-tech global company
- Experience building, executing, and scaling cross-functional marketing programs and content
- Experience managing projects across cross-functional teams, building sustainable processes, and coordinating content development
- A career path that demonstrates increasing levels of responsibility and proven success delivering
- Excellent writing skills
