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Sr Marketing Operations Manager, Middle Mile Marketing ID-10881

The Middle Mile Marketing team is seeking an experienced Senior Marketing Operations (Ops) Manager to lead the strategy, execution, and optimization of our marketing efforts. The Senior Marketing Ops Manager specializing in Adobe Marketo will be responsible for partnering with marketing stakeholders on strategies with overall business objectives, overseeing marketing operations and driving scalable, data-driven marketing initiatives across both Relay and AFP. They will play a pivotal role in driving our WW marketing technology. Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, No Experience, $42/hr, Remote, Weekend Phone Support, $40/hr, Remote, No Experience, Evening Job Live Chat Support, Remote, $40/hr, Night Shift, College Student Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Phone Support, $35/hr, Weekend, Remote, No Experience Phone Job, $45/hr, Remote, Night Shift, No Degree Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Weekend Customer Support, $42/hr, Remote, College Student Weekend Data Entry, $40/hr, Remote, No Experience Customer Support, $40/hr, Remote, Part-Time, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Evening Virtual Assistant, Remote, $45/hr, No Experience Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Live Chat, $50/hr, College Student, No Experience Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Moderator, $40/hr, College Student, Weekend Job Remote Data Entry, No Experience, $40/hr, Part-Time Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Data Entry, $45/hr, No Degree, Night Shift Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, $45/hr, Remote, No Experience, Night Job Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Virtual Assistant, $40/hr, Evening, Remote, College Student Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, $35/hr, Night Job, No Degree, Remote Remote Customer Support, $45/hr, No Experience, Part-Time Virtual Assistant, $40/hr, Weekend, College Student, Remote Remote Moderator, No Degree, $35/hr, Evening, Weekend Job Virtual Assistant, $40/hr, Weekend, College Student, Remote Customer Support, $42/hr, Remote, Part-Time, No Degree Live Chat Support, $40/hr, Weekend, Remote, No Degree Virtual Assistant, Remote, $40/hr, Evening, No Experience Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, $35/hr, Night Job, No Degree, Remote Data Entry, $50/hr, Night Job, No Degree, Remote Remote Data Entry, $40/hr, Weekend Job, College Student Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Data Entry, $35/hr, No Experience, Evening/Night Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend Virtual Assistant, $40/hr, Remote, No Experience, Evening Entry-Level Remote Data Entry, $50/hr, Evening Job Remote Live Chat, $50/hr, College Student, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Phone Job, $35/hr, College Student, Night Shift Customer Support, No Degree, $40/hr, Remote, Weekend Job Entry Level Phone Job, $40/hr, Remote, No Degree Required Remote Customer Support, $42/hr, Weekend, No Experience Remote Phone Job, $40/hr, Part-Time, No Degree Required Data Entry, No Experience, $50/hr, Remote, College Student Entry-Level Remote Data Entry, $35/hr, Evening Job Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Remote Customer Support, $40/hr, Part-Time, College Student Remote Live Chat, $35/hr, College Student, No Experience Phone Support, $45/hr, Remote, No Experience, Evening Job Virtual Assistant, $40/hr, Evening, Remote, College Student Remote Data Entry, $45/hr, No Degree, Night Shift Live Chat Support, $42/hr, Weekend, Remote, No Degree Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Live Chat, $35/hr, College Student, No Experience Remote Customer Support, $40/hr, No Degree, Evening Job Remote Live Chat, $35/hr, College Student, No Experience Weekend Data Entry, $45/hr, Remote, No Experience Remote Phone Job, $40/hr, Part-Time, No Experience Required Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job Evening Virtual Assistant, Remote, $40/hr, No Experience Customer Support, $40/hr, Remote, Evening, No Experience Customer Support, $35/hr, Night Job, Remote, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Virtual Assistant, $40/hr, Remote, Weekend, Entry Level Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift Remote Moderator, No Degree, $50/hr, Evening, Weekend Job Remote Data Entry, $35/hr, No Experience, Evening/Night Job Remote Phone Job, $45/hr, Part-Time, No Degree Required Live Chat Support, $45/hr, Weekend, Remote, College Student Live Chat Support, $40/hr, Weekend, Remote, No Degree Data Entry, No Experience, $50/hr, Remote, College Student Remote Customer Support, $45/hr, No Experience, Part-Time Data Entry, No Experience, $35/hr, Remote, College Student Phone Job, $35/hr, Remote, Part-Time, College Student Data Entry, $40/hr, Remote, Night Shift, College Student Job Customer Support, $40/hr, Remote, Part-Time, No Degree Remote Moderator, $35/hr, No Degree, Weekend, Part-Time Remote Customer Support, $40/hr, Night Job, No Experience Remote Customer Support, $35/hr, Night Shift, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Data Entry, No Experience, $40/hr, Part-Time Data Entry, $40/hr, Evening Job, No Experience, Remote Remote Data Entry, $40/hr, College Student Friendly, Part-Time Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, $45/hr, Remote, Night Job, No Degree Remote Moderator, $42/hr, Weekend, No Experience Required Customer Support, $42/hr, Remote, Part-Time, No Degree Data Entry, Remote, $40/hr, Night Shift, No Degree Remote Live Chat, $40/hr, College Student, No Experience Evening Virtual Assistant, Remote, $45/hr, No Experience Virtual Assistant, $35/hr, Evening, Remote, College Student Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Remote Phone Support, $45/hr, Evening, No Experience Required Remote Phone Job, $45/hr, No Degree, College Student Friendly Remote Moderator, $42/hr, College Student, Weekend Job Customer Support, $40/hr, Weekend Job, Remote, No Degree Data Entry, No Experience, $35/hr, Remote, College Student Virtual Assistant, $42/hr, Evening, Remote, No Degree Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $50/hr, Night Shift, No Degree, Remote Job Remote Phone Job, $42/hr, Part-Time, No Experience Required Remote Data Entry, $40/hr, Weekend Job, College Student Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Live Chat, $40/hr, College Student, No Experience This position requires a deep understanding of Marketo's capabilities and a strategic mindset to optimize its use across the marketing funnel. They will be responsible for configuring and maintaining complex marketing automation workflows, developing sophisticated lead scoring models, and creating personalized campaigns that resonate with diverse audiences. Their expertise will be crucial in ensuring data quality, maintaining compliance with international privacy regulations, and continuously innovating our marketing automation strategies. As a leader in this space, they will be the primary owner to raise the bar on data integrity, standardize best practices, and identify opportunities to enhance the scalability and efficiency of our global marketing initiatives. This role demands a blend of technical proficiency, strategic thinking, and collaborative skills to elevate our marketing automation capabilities and drive measurable results across the organization.

Key job responsibilities

The ideal candidate must possess a deep technical acumen and demonstrate expertise in data pipeline architecture, governance frameworks, and systems integration. They will be responsible for establishing and maintaining robust data governance protocols, ensuring data quality and compliance across marketing technology and teams. This includes designing and overseeing data pipelines between multiple systems, implementing data validation processes, and creating automated workflows that maintain data integrity across the marketing ecosystem. The role requires someone who can bridge the gap between technical requirements and marketing objectives, with the ability to architect solutions that scale across global operations while maintaining strict data security and privacy standards.

About The Team

The Middle Mile Transportation organization builds complex software solutions that work across our vendors, warehouses and carriers to optimize moving freight across our network to create a positive customer experience. Within Middle Mile, Amazon Freight Partner (AFP) is a program that enables entrepreneurs to start and grow their trucking business alongside Amazon, with exclusive training, ability to hire from their local communities, and long-term growth potential. Relay Product & Tech offers a suite of technology products facilitate package movement throughout our global facility network. Our customers are carriers (trucking companies), their drivers, and internal Amazon Transportation Services teams.

Basic Qualifications

  • 6+ years of professional non-internship marketing experience
  • 7+ years of developing and managing acquisition marketing or channel programs experience
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience building, executing and scaling cross-functional marketing programs
  • 5+ years of professional experience with marketing automation tools/systems
  • Experience with Marketo, Salesforce, Marketing Analytics software and tag management, data analysis tools (Tableau, Excel, SQL, etc.)
  • 5+ years of relevant experience in marketing, or advertising, especially in the digital media space
  • Exceptional oral and written communication abilities, including experience developing written documents in a professional setting
  • Proven ability to influence others
  • Desire to work in a fast-paced, highly ambiguous entrepreneurial culture
  • Strong drive for results and ability to take calculate risks
  • Proven project management skills

Preferred Qualifications

  • Experience driving direction and alignment with large cross-functional teams and agency partners
  • Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
  • 7+ years of relevant experience, marketing experience highly preferred
  • Track record of successfully scaling marketing or communication campaigns
  • Strong understanding of database structure, data hygiene, and analytics
  • Demonstrated experience owning and running the governance of a large marketing automation or marketing analytics platform
  • Experience and understanding of B2B marketing strategies for acquisition and engagement
  • Freight/transportation industry experience highly preferred but not required
  • Ability to quantify ROI on efforts
  • Experience managing complex processes working across cross functional teams and senior stakeholders
  • Experience leading projects for large scale automation platforms and/or digital communication tools with global stakeholders
  • Experience with Salesforce and marketing automation tools such as Pardot or Marketo
  • Experience with marketing analytics processes including campaign tracking, pixel management and tag management and experience with marketing analytics tools such as Google Analytics or Adobe Analytics
  • Experience with CRM, segmentation, and/or personalization
  • Experience with lead management best practices including scoring and grading
  • Proven ability to deliver results and prioritize tasks in a fast-moving, dynamic environment
  • Experience working cross-functionally across Sales, Product Management, Marketing, PR, Design and Legal

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106,400/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

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5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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