Amazon Chat Online Support Jobs No Experience (REMOTE) - Part-Time - job 2 of 4 ID-11209
Duration: contract until January 24th (Temporary backfill) Location: Fully remote (must work EST hours - 9AM-5PM) Pay Range: $20-24/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.Must Haves:• At least 1 year of client-facing customer support experience• Part-Time Data Entry, $40/hr, Remote, College Student Friendly Live Chat Support, $50/hr, Remote, Night Shift, No Degree Remote Phone Support, $40/hr, Night Job, College Student Virtual Assistant, $40/hr, Evening, Remote, No Degree Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Remote Data Entry, $35/hr, No Experience, Evening/Night Job Remote Data Entry, $40/hr, College Student Friendly, Part-Time Virtual Assistant, No Experience, $42/hr, Remote, Part-Time Virtual Assistant, $40/hr, No Experience, Remote, Night Job Data Entry, $40/hr, Part-Time, Remote, Weekend Job Entry-Level Remote Data Entry, $35/hr, Evening Job Live Chat Support, $35/hr, Remote, No Experience Required Virtual Assistant, $42/hr, Remote, Weekend, Entry Level Data Entry, No Degree, $45/hr, Part-Time, Remote Job Virtual Assistant, Remote, $42/hr, Weekend, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Phone Job, $45/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $42/hr, Evening, Remote, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Live Chat, $35/hr, Part-Time, Evening/Night Job Weekend Customer Support, $40/hr, Remote, College Student Data Entry, $35/hr, Remote, Evening Job, College Student Virtual Assistant, $40/hr, Remote, No Degree, Night Job Live Chat Support, $50/hr, Remote, No Experience Required Weekend Customer Support, $40/hr, Remote, College Student Remote Customer Support, $40/hr, Night Job, No Experience Remote Data Entry, $40/hr, Part-Time, No Degree Required Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, Remote, $40/hr, Evening Job, No Degree Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Remote Moderator, $40/hr, Weekend, No Degree, Part-Time Virtual Assistant, $40/hr, Weekend, Remote, No Experience Remote Data Entry, $40/hr, College Student Friendly, Part-Time Remote Data Entry, $45/hr, No Degree, Night Shift Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Live Chat, $50/hr, College Student, No Experience Remote Phone Job, $42/hr, Part-Time, No Experience Required Data Entry, $40/hr, Remote, Evening, No Experience Required Data Entry, No Degree, $40/hr, Part-Time, Remote Job Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Virtual Assistant, $42/hr, Remote, No Experience, Evening Virtual Assistant, $50/hr, Evening, Remote, College Student Remote Moderator, $50/hr, No Degree, Weekend, Part-Time Phone Job, $35/hr, Remote, No Degree, Part-Time, Weekend Customer Support, $42/hr, Weekend Job, Remote, No Degree Virtual Assistant, Remote, $45/hr, Evening, No Experience Live Chat Support, Remote, $42/hr, Night Shift, College Student Virtual Assistant, Remote, $40/hr, Evening, No Experience Virtual Assistant, $40/hr, Remote, No Degree, Night Job Entry Level Phone Job, $42/hr, Remote, No Degree Required Virtual Assistant, $40/hr, Remote, No Experience, Night Job Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Phone Job, $40/hr, No Degree, College Student Friendly Phone Job, $40/hr, Remote, Night Shift, No Degree Data Entry, $40/hr, Remote, Evening, No Experience Required Remote Phone Job, $45/hr, Part-Time, No Degree Required Remote Moderator, $45/hr, No Degree, Weekend Job, Part-Time Virtual Assistant, $35/hr, Weekend, No Degree, Remote Remote Customer Support, $45/hr, Part-Time, College Student Virtual Assistant, $35/hr, Weekend, No Degree, Remote Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Data Entry, $40/hr, Evening Job, No Experience, Remote Virtual Assistant, $42/hr, Remote, No Experience, Evening Remote Data Entry, $40/hr, Part-Time, College Student Job Entry-Level Remote Data Entry, $35/hr, Evening Job Evening Virtual Assistant, Remote, $40/hr, No Experience Evening Virtual Assistant, Remote, $45/hr, No Experience Weekend Customer Support, $42/hr, Remote, College Student Live Chat Support, $40/hr, Remote, Entry Level, Part-Time Live Chat Support, $35/hr, Remote, No Experience Required Remote Live Chat, $50/hr, Part-Time, Evening/Night Job Virtual Assistant, No Degree, $40/hr, Remote, Part-Time Weekend Customer Support, $40/hr, Remote, College Student Phone Support, Remote, $42/hr, Evening/Night Shift Customer Support, $50/hr, Remote, Evening/Night Job, No Degree Entry Level Phone Job, $40/hr, Remote, No Degree Required Virtual Assistant, Remote, $45/hr, Evening, No Experience Remote Customer Support, $50/hr, Night Shift, No Degree Virtual Assistant, $40/hr, Remote, No Experience, Night Job Phone Support, $35/hr, Weekend, Remote, No Experience Data Entry, $45/hr, Remote, Evening, No Experience Required Data Entry, No Degree, $40/hr, Part-Time, Remote Job Virtual Assistant, No Experience, $40/hr, Remote, Part-Time Evening Virtual Assistant, Remote, $45/hr, No Experience Live Chat Support, $42/hr, Weekend, Remote, No Degree Remote Phone Support, $45/hr, Evening, No Experience Required Remote Moderator, $40/hr, No Degree, Weekend Job, Part-Time Remote Moderator, $40/hr, Part-Time, Weekend, No Degree Live Chat Support, $45/hr, Weekend, Remote, College Student Remote Phone Job, $40/hr, Part-Time, No Degree Required Remote Customer Support, $40/hr, No Degree, Evening Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, $35/hr, Part-Time, Remote, Weekend Job Phone Job, $40/hr, Remote, Night Shift, No Degree Remote Moderator, $40/hr, College Student, Weekend Job Remote Phone Job, $40/hr, Night Shift, College Student Friendly Virtual Assistant, Remote, $40/hr, Weekend, No Experience Remote Phone Support, $45/hr, Night Job, College Student Virtual Assistant, $40/hr, Remote, Night Shift, No Experience Phone Job, $50/hr, Remote, Part-Time, College Student Remote Phone Job, $35/hr, College Student, Night Shift Data Entry, Remote, $40/hr, Night Shift, No Degree Data Entry, No Degree, $40/hr, Part-Time, Remote Job Data Entry, Remote, $42/hr, Evening Job, No Degree Data Entry, $50/hr, Night Job, No Degree, Remote Microsoft office, Excel, etc.• Healthcare background/terminology experience• Great communication & ability to multitaskPlusses:• Bachelor’s degree• Zoho deskDay to day:• Support Ticket Triage: Review and prioritize incoming support tickets by filling in key details in Zoho Desk, gathering additional information from requestors, linking to existing issues, communicating with requestors, and assigning tickets to the appropriate team.• Account Access Updates: Manage revisions to the Lens Account Access Authorization Form (LAAAF) for existing organizations, including updating access permissions, removing users, and making changes related to Broker of Record (BOR) changes user removals.• Notification of Account Creation: Welcome new users by sending outreach communications that include training materials and registration information.• 98% of communication will be through email but will also be picking up phone to talk to clients• Zoho Desk (Help Desk) Monitoring: Monitor open help desk tickets for compliance with Service Level Agreements (SLAs), follow up with teams to ensure timely resolution, and address any tickets that are at risk of breaching SLA standards.• Upsell Additions: Update user access and notify external parties when upsell additions occur (e.g., HPT, Quantros, GIC).• Hand-Off Calls: Participate in Project Manager (PM) hand-off calls for new go-lives to understand organization-specific details and user access needs and follow up with clients by providing training materials and registration information.
