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Building Manager, House - Dallas - Netflix ID-10444

Description

At Netflix, we're leading the way in entertainment services with 283 million paid memberships across 190 countries. Our members enjoy a vast library of TV series, films, and games in various genres and languages.

We're focusing on Consumer Products and Live Experiences to drive meaningful show awareness and conversation through tangible, curated experiences that interact with our popular content in real life. Our Live Experiences team creates immersive experiences for fans, bringing their favorite stories to life in permanent venues and globally touring attractions.

Netflix House is our permanent entertainment venue where guests can step

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As Building Manager, you'll oversee facilities coordination and maintenance operations for Netflix House - Dallas. Your key responsibilities will include:

  • Sourcing, vetting, hiring, and managing third-party vendors for facility maintenance, utilities, custodial services, and mall operations.

  • Leading daily operations management of contract janitorial providers, including service level agreements, key performance indicators, staffing, and ensuring appropriate solutions are in place.

  • Implementing building management systems/protocols to maintain a best-in-class attraction with high foot traffic.

  • Working with Managers to ensure daily engineering operations are intact and building equipment are online.

  • Reviewing MEP guidelines and capital projects planning.

  • Developing strategic plans and contracts supporting UCAN setting clear objectives for RFPs to enhance operational efficiency, maintain business continuity, and drive cost savings.

  • Seamlessly integrating teams and work processes with cross-functional partners, including EHS, GSOC, FinOps, Space Planning, Labor Relations, and other key partners collaborating to drive results.

  • Enhancing safety measures by reinforcing comprehensive safety protocols for all facilities trades such as lock out/tag out.

  • Liaising with the landlord to coordinate on all building matters.

  • Drafting timely and end-of-day reports and written briefings for senior leadership.

  • Utilizing tools to maintain assets, manage preventative/corrective maintenance, and forecast equipment end of life and costs.

  • Understanding lighting and equipment to enhance merchandising.

  • Liaising with the Show Quality Supervisor to maintain the physical elements of the two large and two small attractions.

  • Working closely with the Netflix corporate facilities team, as well as other Netflix House sites, for best practices and continued learning.

What we need from you:

  • Demonstrated experience in building/facilities management, preferably in a mall environment, attractions, entertainment, or location-based entertainment (5+ years).

  • Demonstrated experience in a supervisory role (2+ years).

  • Strong project-management skills to oversee projects, vendors, and partners.

  • A strong desire to think outside the box and innovate through technical solutions.

  • A good understanding of Environmental, Health and Safety (EHS) and/or OSHA qualification (or willingness to obtain).

  • Excellent communication skills, both verbal and digital.

  • Excellent organizing skills using digital tools and Google Suite.

  • Excellent leadership skills.

  • A strong network of industry contacts preferred.

Inclusion is a Netflix value, and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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