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(Online Part-Time Jobs)Frontier Airlines Virtual Remote ID-9491

Join our team as a Virtual Remote Customer Service Representative for Frontier Airlines! In this role, you’ll be the first point of contact for our customers, providing exceptional service and support via phone, email, and chat. As the face of Frontier Airlines, you’ll assist customers with booking flights, resolving issues, and answering inquiries about our services.

What You Will Do:

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  • Handle inbound customer inquiries via phone, email, and chat
  • Assist customers with flight bookings, changes, and cancellations
  • Resolve customer issues and complaints effectively and efficiently
  • Provide accurate information regarding Frontier Airlines’ policies, procedures, and services
  • Upsell and cross-sell additional services to enhance the customer experience

Requirements:

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities and customer service orientation
  • Ability to multitask and work efficiently in a fast-paced environment
  • Familiarity with airline reservations systems is a plus
  • High-speed internet connection and a quiet workspace
  • Flexibility to work evenings, weekends, and holidays as needed

Opportunity Benefits:

  • Flexible part-time hours with the ability to work remotely from anywhere
  • Competitive hourly pay with performance-based incentives
  • Opportunities for career growth and advancement within Frontier Airlines
  • Comprehensive training and ongoing support provided
  • Employee travel benefits including discounted or free flights on Frontier Airlines
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