Virtual Customer Support Job Fair – Auburn, MA in Whitinsville, MA in Karl Storz ID-5206
Description
KARL STORZ SE & Co. KG based in Tuttlingen, Germany, is a family-owned, global company committed to benefiting humanity by advancing medical technology through innovation and education.
For more than 75 years, KARL STORZ has been dedicated to earning its international reputation as a leader that designs, engineers, manufactures, and markets all its products with an emphasis on visionary design, precision craftsmanship, and clinical effectiveness.
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APPLY TODAY!!
VIRTUAL CUSTOMER SUPPORT JOB FAIR
THURSDAY, MARCH 23RD, 2023
- 6:30AM – 9:30AM PST / 9:30AM – 12:30PM EST
- 11:30AM – 2:30PM PST / 2:30PM – 5:30PM EST
Virtual video call interviews
The KARL STORZ Customer Support Department leads the organization in creating innovative solutions, processes and technology that make it effortless for the customer and easy for employees to execute.
If you are seeking to join a dynamic organization that has been J.D. Power certified for the past nine years and you think you have what it takes to deliver an extraordinary customer experience – then we urge you to consider joining our team. These are great career opportunities where you are interacting with 16+ functional business groups and learning the medical device and healthcare industry at the same time.
We have several open positions and are looking for candidates who are/have:
- critical thinkers & problem solvers
- the heart to serve others because our products save lives
- positive disruptors who strive to find alternative solutions
- individuals with the desire to grow in a thriving global organization
Join a dynamic team with a remote work policy that allows the flexibility to work three days from home and two days in the office or on a rotational schedule of one week from home and one week in the office.
Positions available in Auburn, MA
ROLES AVAILABLE:
Case Manager- This position is responsible for answering incoming ACD calls according to published schedules. Inputs orders and RMAs (Return Materials Authorization) into the ERP system (SAP). Fulfills customer requests – including but not limited to – orders, pricing, substitutions, pro-forma invoices, repairs, trades and loaner equipment. Responsible for at least one U.S. Sales Region. Manages the business expectations and experience for approximately 20-30 sales executives.
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Pay Transparency
The salary range and/or hourly pay rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a specific team member’s base salary and/or hourly pay rate, several factors will be considered including such things as location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and the amount budgeted for the role.
Vaccine requirements at KARL STORZ due to COVID-19
KARL STORZ is committed to maintaining a safe work environment for our employees and therefore we require the COVID-19 vaccine for all of our employees unless otherwise due to an underlying medical condition or sincerely held religious beliefs. During the interview process, we encourage you to ask how COVID-19 may impact the role you are seeking and if you require a reasonable accommodation regarding the vaccine requirement see below for the process for requesting accommodation. Please click here to learn more about our overall response to COVID-19.
