Remote Job Southwest Airlines (Customer Service) MySmartPros ID-7605
Job Description:
The People of Southwest Airlines come collectively to supply our Purpose, that’s to attach People to what’s critical of their lives thru friendly, reliable, and low-value air travel. This Senior HR Technology Analyst invests withinside the destiny of Southwest’s People of their work appearing as a liaison among our Business and Technology Partners. This function joins the People Systems Team and could frequently aid Workday, a device used to finish HR and Payroll associated tasks. This function additionally develops efficiencies, gives nice person experiences, and continues compliance necessities inside Workday. This Senior HR Technology Analyst is a strategic problem-solver with a revolutionary mind-set who’s excited to sign up for this tight-knit and high-acting Team and supply on numerous projects that pressure the destiny of Southwest Airlines.
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Additional details:
The subculture of Southwest Airlines’ approach includes a bendy place of work and fee the camaraderie, collaboration, and innovation that takes place while we come collectively and interaction face-to-face at our colorful Corporate Campus. This function is a hybrid role primarily based totally out of our Corporate Campus in Dallas, TX, which calls for Employees to work onsite on our Corporate Campus at least 3 days a week. The Department designates the unique 3 days of the week Employees need to work on-site.
U.S. citizenship or modern-day authorization to work withinside the U.S. is required, and no modern-day or destiny work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We preserve to search for possibilities to mirror the groups we serve, and welcome candidates with numerous thoughts, backgrounds, and experiences.
Job Summary
Responsible for the maximum complicated sports related to assembly commercial enterprise desires and gadget capability; possesses complete expertise of Internal Customer gadget programs use and has superior gadget utility experience; handles complicated troubles and troubles and refers best the maximum complicated troubles to higher-stage staff.
Responsibilities
Generate fashionable or custom reviews summarizing commercial enterprise, financial, or monetary records for evaluation through Executives, Managers, Customers, and different Stakeholders
Participate in Enterprise projects; offer difficulty count information in People records and analytics strategies
Resolve escalated troubles thru the studies of discrepancies in Employee records
Ensure records integrity is maintained through correctly deciphering variances and outliers to Leadership
Collaborate with Stakeholders to make sure capabilities and next tales meet expectations
Communicate with key Stakeholders to decide on venture necessities and objectives
Conduct evaluation and pick out answers to commercial enterprise troubles
May carry out different process obligations as directed through Employee s Leaders
Knowledge, Skills and Abilities
Knowledge of administrative and clerical processes and structures which include phrase processing, coping with documents and records, stenography, and transcription, designing forms, and different workplace processes and terminology
Knowledge of media production, communication, and dissemination strategies and strategies which include opportunity methods to tell and entertain thru written, oral, and visible media
Knowledge of ideas and processes for employees recruitment, selection, training, repayment and benefits, exertions family members and negotiation, and employees statistics structures
Skilled in the use of common sense and reasoning to pick out the strengths and weaknesses of opportunity answers, conclusions, or procedures to troubles
Skilled in figuring out complicated troubles and reviewing associated statistics to broaden and examine alternatives and put into effect answers
Skilled in figuring out how a gadget must work and the way modifications in conditions, operations, and surroundings will have an effect on outcomes
Ability to mix portions of statistics to shape popular regulations or conclusions (which include locating a courting amongst unrelated events)
Ability to speak statistics and thoughts in speak so others will understand
Ability to inform while something is inaccurate or is probably to move wrong, which does now no longer contain fixing the problem, best spotting there’s a problem
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