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Online Virtual Remote Jobs - American Express Customer Support (Home Work) ID-8319

Online Virtual Remote Jobs - American Express Customer Support (Home Work)
Company Name: American Express
Job Type: Full -time (remote)
Location: United States - Remote

About the role
Join the American Express and be part of a globally recognized brand that is committed to providing extraordinary service to customers around the world. Currently we are hiring customer aid representatives to work from the comfort of our home. If you are emotional about helping others, solving problems and differences in people's lives, then we want to hear from you!

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Responsibilities
As a customer support representative, you will:

Handle inbound customer service calls and solve the inquiry efficiently.
Assist card members with account questions, transactions and billing issues.
Provide world class service by demonstrating sympathy and professionalism.
Provide accurate and updated information to customers.
Documents and increasing issues when necessary.
Work cross-functional with internal teams to ensure customers' satisfaction.

Requirements
To succeed in this role, you must have:

A high school diploma or equivalent (college degree favorite).
Strong communication and problem-solution skills.
The ability to navigate multiple systems simultaneously.
A cool, distraction-free workpiece with reliable high-speed internet.
Previous customer service or call center experience (favorite, not necessary).
One must be eligible to work in the United States.

benefits
Working with American Express means enjoying a wide range of benefits, including:

Competitive per hour payment with performance-based incentives
Payment training and ongoing development opportunities
Flexible scheduling options
Career advancement capacity within a global company
Liberal payment time and Holiday

health insurance:
The American Express provides a strong profit package, including:

Medicine, dentistry and vision coverage
Mental health and welfare assistance
Prescription drug plan
Life and Disability Insurance

join us?
In the American Express, your contribution matters. You will be a part of an assistant and inclusive culture that invests in your development and celebrates your success. We provide work-life balance, employee welfare, and you provide you to devices that you need to grow both individual and professional.

We are not just a company - we are a community. Join us to provide extraordinary service while creating a rewarded career.

how to apply:
Are you ready to make an effect from home? visit our official career page and search for Virtual Customer Care Professional to submit your application.

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