Aftersales Specialist Id-2746
Job Overview: We are seeking a dynamic and results-driven Aftersales Specialist to join our team. In this role, you will play a critical part in maintaining strong relationships with our dealers, distributors, and third-party partners while driving sales growth through proactive account management and prospecting. The ideal candidate will have a background in parts or machine applications, a passion for sales, and the ability to thrive in a fast-paced environment. Occasional domestic travel will be required.
Key Responsibilities:
Account Management:
- Build and maintain strong relationships with existing clients, including dealers, distributors, and third-party partners.
- Ensure client satisfaction through regular communication, problem-solving, and value-added support.
- Monitor and analyze account performance, addressing issues promptly to meet customer needs.
Sales and Prospecting:
- Identify and pursue new business opportunities to expand our customer base.
- Conduct market research to identify trends, customer needs, and competitive positioning.
- Prepare and deliver compelling sales presentations tailored to each client’s requirements.
Aftersales Support:
- Provide expert advice on parts and applications to help clients maximize efficiency and performance.
- Collaborate with internal teams to ensure timely delivery and resolution of client issues.
- Assist in the development of aftersales strategies to enhance revenue and customer loyalty.
Travel:
- Conduct occasional domestic travel to meet with clients, attend industry events, and support sales initiatives.
Qualifications:
- Bachelor’s degree preferred but not required.
- Preferred experience in parts, applications, or a related industry (Automotive, Agriculture, Appliances, Aviation, Construction, Energy, Mining, Power Generation, etc.).
- Proven track record of sales success, with strong prospecting and closing skills.
- Excellent interpersonal and communication skills, with the ability to influence and build trust with diverse stakeholders.
- Strong organizational and time-management skills, with a focus on meeting deadlines and achieving targets.
- Proficiency in CRM tools and Microsoft Office Suite.
Preferred Attributes:
- Enthusiastic and self-motivated sales rockstar with a passion for exceeding expectations.
- Knowledge of the parts distribution industry and familiarity with dealer and distributor networks.
- Comfortable working independently and as part of a collaborative team.
What We Offer:
- Competitive salary within the range of $50,000 - $60,000 per year, plus an annual performance-based bonus.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Reimbursement for business-related travel expenses.
How to Apply:
If you are a motivated individual with a passion for aftersales and a proven ability to drive results, we want to hear from you! Please submit your resume and cover letter to ajanz@vpartsinc.com with the subject line "Aftersales Specialist Application – [Your Name]."
Vintage Parts, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.