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Student Support Associate Id-4485

Equal Education Partners is excited to announce an opening for a Student Support Associate at one of our partner clients. This position is designed for individuals who are passionate about fostering a positive learning environment and providing individualized support to students in a variety of educational settings.

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As a Student Support Associate, you will play a key role in our client’s new pastoral care programme, ensuring every student’s educational experience is supportive and nurturing. Working within a dynamic team under the guidance of the assistant head of teaching and learning for inclusion and SEND, the SSA will operationalise a vision where every student feels supported both academically and personally. They will contribute to developing and maintaining a framework that promotes student well-being, open communication, and academic progression.

This role involves collaborating with teachers, parents, and other educational professionals to implement effective support… strategies.

Key Responsibilities:
• Develop and implement frameworks that support student well-being and academic achievement
• Collaborate with the assistant head of teaching and learning to ensure the pastoral care program aligns with educational goals
• Monitor and evaluate the effectiveness of support programs to ensure they meet student needs and organisational objectives
• Facilitate drop-in sessions for students to discuss their concerns and achievements in a supportive environment
• Organise and lead progress meetings to provide students with personalised feedback and guidance
• Engage actively with students to build trust and foster a sense of community within our client’s online platform

To be successful in this role, candidates should meet the following criteria:
• Previous experience working with students or in an educational setting is preferred.
• Strong interpersonal and communication skills.
• Experience in mentoring or coaching young people.
• Ability to adapt to the needs of diverse students.
• A commitment to fostering an inclusive and supportive learning environment.
• Relevant qualifications, such as a degree in Education, Psychology, or a related field, are a plus.
• Enhanced DBS check or the willingness to obtain one.

Our client provides a friendly, stimulating environment in which their team is encouraged to grow and thrive. They work collaboratively, get stuck in, and value everyone’s input. They operate a hybrid working model where staff work from the Chester office 5 days a month, 1 day when all together. However, they will not insist on this pattern for the right candidate who does not live close by.

The package:
• £21,472 – £26,003pa
• 35 hours per week (08.30 – 16.30)
• 33 days annual leave, inc 8 bank holidays
• Flexible, hybrid working
• Laptop, CPD, EAP, Pension & Private Health Care
• An amazing team

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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