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[Hiring] Senior CRM Developer @Digital Alchemy Limited ID-1124

A Senior CRM (Customer Relationship Management) Developer plays a crucial role in developing and maintaining CRM software systems, which are essential for managing a company's interactions with current and potential customers.

Job Overview: The Senior CRM Developer is responsible for designing, implementing, and maintaining CRM solutions that effectively support business strategies and objectives. This role involves a combination of technical expertise, strategic thinking, and leadership skills.

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Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience

Responsibilities:

  • Design and develop high-quality CRM applications and solutions.
  • Customize existing CRM platforms (like Salesforce) to meet specific business requirements.
  • Integrate CRM systems with other enterprise systems (e.g., ERP, Marketing Automation) to ensure seamless data flow and functionality.
  • Manage and ensure the integrity of CRM data.
  • Develop strategies for data acquisition, migration, and maintenance.
  • Provide technical support to CRM users and conduct training sessions to help staff effectively utilize the CRM system.
  • Analyze business processes and user needs to design CRM solutions that improve customer engagement and business efficiency.
  • Manage CRM projects, including planning, resource allocation, and timeline management.
  • Mentor junior developers and collaborate with cross-functional teams to ensure best practices in CRM development and implementation.
  • Monitor CRM system performance, identify issues, and implement optimizations to improve efficiency and user experience.
  • Keep abreast of the latest CRM technologies and trends to propose and implement innovative solutions.

Qualifications

  • Bachelor’s degree in Computer Science, Information Technology, or related field
  • 5+ years of experience in CRM development, with a proven track record of successful CRM implementation
  • Strong knowledge of CRM platforms (e.g., Salesforce) and programming languages (e.g., Java, .NET, JavaScript)
  • Experience with database management, SQL, and data integration tools
  • Experience in Salesforce Development including APEX, Visualforce, APEX Triggers and Lightning would be a plus
  • Having an experience in APEX Data loader and Force.com would be a plus
  • Extensive experience in designing and implementing complex business processes using declarative tools and code to automate repetitive tasks and ensure data consistency.
  • Building integrations with external systems using RESTful and SOAP APIs to enable data exchange between Salesforce and other platforms
  • Excellent analytical and problem-solving skills
  • Strong communication and leadership abilities

Requirements

  • Certifications in CRM platforms (like Salesforce Certified Developer)
  • Experience in cloud computing and mobile application development
  • Project management experience and skills
  • Experience with middleware solutions (such as MuleSoft or Informatica or Workato) to facilitate seamless data flow between Salesforce and other applications
  • Conducting thorough code reviews to ensure adherence to best practices, coding standards
  • Strong problem-solving skills to address issues related to configurations, custom code, and integrations
  • Debugging skills to identify and resolve technical issues effectively
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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