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Sr. Manager Test COE ID-7062

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

At Aetna, our health benefits business, we are committed to helping our members achieve their best health in an affordable, convenient, and comprehensive manner. Combining the assets of our health insurance products and services with CVS Health’s unrivaled presence in local communities and their pharmacy benefits management capabilities, we’re joining members on their path to better health and transforming the health care landscape in new and exciting ways every day.

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Aetna is currently seeking a Senior Manager for the Test Center of Excellence team. This individual will be responsible for overseeing the design and implementation of the test strategy and process governance. Lead programs for test domains, associated applications, and functional testing support teams. Additionally, develop methodologies to achieve top-notch quality, cost efficiency, and timely deliverables.

You'll Make An Impact By
  • Lead and oversee the processes within the organization’s Quality Assurance area, ensuring alignment with the overall business strategy.
  • Develop and lead the test strategy for various components, including unit testing, user acceptance testing, end-to-end testing, regression testing, financial neutrality testing, and performance testing, across claims platforms.
  • Establish and monitor the ongoing capabilities required for an effective test environment.
  • Create targeted and comprehensive test scenarios with statistically valid volume to ensure the expected performance of benefits and contracts.
  • Manage the identification, resolution, and mitigation of defects.
  • Provide recommendations for enhancing metrics and reporting standardization.
  • Integrate standards with quality principles and methodologies.
  • Design, develop, and implement process improvement changes for the organization.
  • Build relationships with technical and organizational leaders to ensure alignment and achievement of long-term testing objectives.
  • Advise management on issues related to process implementation and refinement.
  • Manage team performance through regular feedback, timely evaluations, and fostering engagement, motivation, and team development

Required Qualifications

The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of the company’s business, as well as significant interaction with all the business leaders. The candidate will be expected to have the following key attributes:

  • 7+ years of experience in Quality Assurance
  • 5+ years of experience in design and execution of test strategy, which includes components such as unit testing, user acceptance testing, end to end, regression testing, financial neutrality, performance testing, etc.
  • Multiple years proven leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes.
  • Adept at execution and delivery (planning, delivering, and supporting) skills
  • Knowledge of Medicare lines of business
  • Ability to work in a hybrid work environment

Preferred Qualifications

  • Mastery of problem solving and decision-making skills
  • Mastery of growth mindset (agility and developing yourself and others) skills

Education Requirements

  • Bachelor's degree required or equivalent experience

Pay Range

The Typical Pay Range For This Role Is

$82,940.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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