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Program Manager, Live Streaming [Remote] ID-8596

The Live Event Program Manager is a pivotal role dedicated to ensuring the success of Live events on our service at every stage of the event’s life cycle. This position requires a high level of organization, cross-functional collaboration, and strategic oversight to deliver a great member experience through meticulous planning and execution of event deliverables. This role is integral to ensuring the seamless execution and success of Netflix’s Live events.

You will:

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• Act as a primary point of contact for Live event launch information, representing Product deliverables in discussions

• Create and maintain comprehensive Product & Title Overviews, ensuring updated delivery types and projections for scaling and promotion

• Focus relentlessly on creating top-tier tracking, standards, and practices while scaling workflows

• Collaborate with cross-functional teams across Production/Post, Creative, and Engineering for an end-to-end Launch view

• Oversee event-level workstreams and task forces, coordinating with internal and external partners for on-service launches and ensuring relevant team involvement

• Possess a deep understanding of title set-up and our merchandising experience, identifying opportunities and gaps for unique or special requests

• Identify and address potential blockers, issues, and missed deliverables, while elevating concerns to Live leadership

• Support contingencies, quickly troubleshoot title set-up if an issue occurs, and bring in the right Product teams

• On-call for all event launches which may fall on nights, weekends, and/or holidays

• Conduct post-mortems and collaborate on scaling event operations and workflow improvements

• Occasional Los Angeles in-office presence and light travel required

The Right Stuff:

You excel at forging strong relationships with colleagues across diverse disciplines and teams, positioning yourself and your team as indispensable partners in achieving company objectives. You are deeply passionate about Live Events and are committed to shaping the future of Netflix’s Live offerings. You thrive in fast-paced, dynamic, high-volume, and high-impact environments. Self-motivated and driven, you embody Netflix’s culture of high performance, curiosity, freedom, and responsibility.

• 8+ years proven experience in Live event program management, operations, or a related field

• Ability to program manage large-scale projects and initiatives with exceptional organizational and program management skills

• Proven ability to build strong cross-functional relationships across Content, Marketing, Product, Operations, and Tech

• Excellent communication skills, both written and verbal

• High aptitude for problem solving and taking charge in high pressure situations

• Analytical mindset with a focus on operational metrics and improvement

• Ability to work in a fast-paced environment and manage multiple priorities effectively

• Effective at giving honest and direct feedback

• Deep commitment to Inclusion and Diversity

• Understand, advocate, and embody the company’s values and team goals.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000-$370,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off.

See more detail about our Benefits here.

Netflix is a unique culture and environment. Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

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