Hobby Lobby Jobs (Customer Support Job) ID-7064
Job Details
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
The AVP - TPA & Payor Solutions Technology position will be responsible for the technology strategy and delivery for our Aetna's TPA and Payor business, including Meritain, American Health Holding, First Health, and Aetna Signature Administrators. This role will report directly to the VP of Aetna DDAT Commercial, Network, and Provider.
As a senior leader, you will work collaboratively across business and technology teams to develop strategies that transform, disrupt, and enable our business. You will dive deep into the technical and business details of this domain, ensuring a focused strategy and delivery. This is a technical leadership role
Primary Job Responsibilities:
Required Qualifications:
Preferred Qualifications:
Education:
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
The AVP - TPA & Payor Solutions Technology position will be responsible for the technology strategy and delivery for our Aetna's TPA and Payor business, including Meritain, American Health Holding, First Health, and Aetna Signature Administrators. This role will report directly to the VP of Aetna DDAT Commercial, Network, and Provider.
As a senior leader, you will work collaboratively across business and technology teams to develop strategies that transform, disrupt, and enable our business. You will dive deep into the technical and business details of this domain, ensuring a focused strategy and delivery. This is a technical leadership role
Primary Job Responsibilities:
- Operational Leadership: Lead the organization end-to-end, ensuring alignment between business and technology, and delivering on shared outcomes.
- Business Partnership: Develop business-aligned technology strategies focused on disrupting and transforming the portfolio.
- Strategic Development: Create a North Star strategy for the portfolio and align people, process and technology into an executable framework.
- People Management: Strategically manage a staff of 350 resources while maintaining target ratios to achieve enterprise goals.
- Program/Project Delivery: Manage a portfolio of investments in the $20-40M range, ensuring projects are executed on time, on budget, and with quality.
- Industry Awareness: Stay updated on industry advancements, new business models, and prepare technology systems accordingly.
- Operational Efficiencies: Optimize efficiencies through augmentation and automation brought by DevSecOps, increased test automation, simplified architectural designs, AI, etc
- System Stability: Ensure stability of over 100 applications, manage production incidents, analyze and resolve root causes, and improve code and test quality towards a zero-incident target state.
- Innovation and Delivery: Partner with third parties to maximize innovation and delivery.
- Business Case Development: Develop business cases to drive innovation and disruption.
- Product model: Drive the project to product transformation ensuring we are constantly evolving our services.
Required Qualifications:
- 15+ years of experience in technology leadership and delivery, with a track record of building and growing teams.
- 5+ years of experience in healthcare, focusing on network, provider, and claim systems, with an understanding of both payor and provider perspectives.
- Deep experience leading large-scale, globally distributed teams, and ensuring the health and stability of production operations.
- Experience in financial management of large corporate portfolios and cost center expenses.
- Technical expertise in triaging, understanding, and solving complex challenges across various technology stacks, enterprise integrations, and vendor platforms.
- Familiarity with various delivery methodologies, including Scaled Agile (SAFE), Scrum Agile, and hybrid Agile/Waterfall models.
- Experience in technology delivery within highly regulated sectors such as healthcare or financial industries.
- Excellent communication and presentation skills, with the ability to distill complex topics into understandable information.
- Ability to engage deeply with technology teams and explain complex problems and solutions to business partners and senior leaders.
- Proven ability to establish and sustain professional relationships through close business partnerships.
- Provide mentorship, coaching, and development to immediate leadership and extended teams.
Preferred Qualifications:
- Experience leading digital enablement and transformative initiatives.
- Experience optimizing and enhancing legacy systems with newer technology or practices.
Education:
- Bachelor's Degree
