Campaign & Creative Manager I , Amazon Advertising Job at Amazon in San Jose Id-1234

At Amazon Advertising, we sit at the intersection of advertising and eCommerce. With millions of customers visiting us every day to find, discover, and buy products, we believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. We strive to make advertising relevant so that customers welcome it - across Amazon’s ecosystem of mobile and desktop websites, proprietary devices, and Amazon Advertising. If you’re interested in innovative advertising solutions with a relentless focus on the customer, you’ve come to the right place!


Key job responsibilities

    Remote Data Entry, No Experience, $40/hr, Part-Time
    Virtual Assistant, $45/hr, Remote, No Experience, Night Job
    Entry-Level Remote Data Entry, $50/hr, Evening Job
    Customer Support, No Degree, $40/hr, Remote, Weekend Job
    Remote Phone Job, $42/hr, Part-Time, College Student Friendly
    Virtual Assistant, $40/hr, Remote, No Degree, Night Job
    Part-Time Data Entry, $45/hr, Remote, College Student Friendly
    Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
    Remote Customer Support, $42/hr, Night Job, No Experience
    Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
    Virtual Assistant, Remote, $42/hr, Weekend, No Experience
    Remote Data Entry, $45/hr, No Degree, Night Shift
    Part-Time Customer Support, $40/hr, Remote, College Student
    Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
    Entry Level Phone Job, $42/hr, Remote, No Degree Required
    Weekend Data Entry, $45/hr, Remote, No Experience
    Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
    Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
    Data Entry, $45/hr, Remote, Night Shift, College Student Job
    Phone Support, Remote, $50/hr, No Experience, Part-Time
    Virtual Assistant, No Experience, $42/hr, Remote, Weekend
    Remote Customer Support, $45/hr, Part-Time, College Student
    Data Entry, Remote, $40/hr, Night Shift, No Degree
    Evening Virtual Assistant, Remote, $45/hr, No Experience
    Weekend Customer Support, $42/hr, Remote, College Student
    Remote Data Entry, $50/hr, No Experience, Evening/Night Job
    Remote Live Chat, $40/hr, Part-Time, No Degree Required
    Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
    Remote Phone Support, $45/hr, Evening, No Experience Required
    Data Entry, No Experience, $50/hr, Remote, College Student
    Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
    Live Chat Support, Remote, $42/hr, Night Shift, College Student
    Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
    Data Entry, $45/hr, Remote, Evening, No Experience Required
    Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
    Remote Customer Support, $50/hr, Night Shift, No Degree
    Remote Data Entry, $40/hr, College Student Friendly, Part-Time
    Live Chat Support, $42/hr, Weekend, Remote, No Degree
    Virtual Assistant, Remote, $45/hr, Evening, No Experience
    Remote Phone Job, $50/hr, College Student, Night Shift
    Remote Moderator, $42/hr, Weekend, No Experience Required
    Data Entry, No Degree, $45/hr, Part-Time, Remote Job
    Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
    Virtual Assistant, $42/hr, Remote, Weekend, No Degree
    Remote Live Chat, $45/hr, College Student, No Experience
    Remote Data Entry, $40/hr, Part-Time, No Degree Required
    Phone Support, $50/hr, Weekend, Remote, No Experience
    Virtual Assistant, $42/hr, Evening, Remote, No Degree
    Remote Customer Support, $45/hr, No Experience, Part-Time
    Data Entry, $50/hr, Night Job, No Degree, Remote
    Remote Moderator, $40/hr, College Student Friendly, Part-Time
    Virtual Assistant, Remote, $42/hr, Weekend, No Experience
    Remote Phone Job, $45/hr, Part-Time, No Degree Required
    Customer Support, $50/hr, Night Job, Remote, No Experience
    Data Entry, Remote, $42/hr, Evening Job, No Degree
    Live Chat Support, $45/hr, Weekend, Remote, College Student
    Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
    Data Entry, $40/hr, No Experience, Remote, Weekend Job
  1. Project managing the execution of advertising campaigns with internal Design, AdOps, Quality Assurance and various account teams.
  2. Manage the troubleshooting of issues as surfaced during the campaign life-cycle.
  3. Dive deep on data to develop and manage process and product improvement projects with internal stakeholders to improve cross-vertical/cross-locale efficiencies.
  4. Manage end-to-end campaigns for specific areas of business.
  5. Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per standard operating procedures (SOP) and SLA.
  6. Follow established SOPs, and invent and simplify when needed.
  7. Meets business metrics and goals, i.e., and service level agreements (SLAs) production, and quality targets.
  8. Maintains records of day-to-day work by updating trackers or workflow tools.


A day in the life

You will earn trust and foster frustration-free advertiser experiences through seamless project management of campaigns aimed at helping advertisers grow their business and marketing objectives while upholding our end customers’ experience. You will work with internal stakeholders to deliver results that matter to our advertisers for long-term growth. Campaign & Creative Managers provide efficient and accurate campaign management while identifying opportunities to continuously improve our workflows and implement best practices across teams. This means diving deep on campaign management workflow improvements, analyzing defects and developing programs to fix root causes, and developing scalable mechanisms to deliver results. The role provides a fast-paced environment that offers team members continual opportunities to learn, be curious and develop their skills.


About the team

This role may support various categories/verticals based upon the needs of the business. Campaign & Creative Managers (CCM's) work with advertisers, AEs, AMs, AdOps, Design, among other teams to ensure flawless campaign delivery.

BASIC QUALIFICATIONS

  • 2+ years of sales or account management experience
  • 2+ years of digital advertising and client facing roles experience
  • Experience with Excel
  • Experience analyzing data and best practices to assess performance drivers

PREFERRED QUALIFICATIONS

  • Experience analyzing key open issues and resolution metrics for each of the managed accounts
  • Experience in relationship management within technology, start-ups, or SaaS Platforms

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...