Zapier: Engineer, Database Reliability Id-4421

We’re seeking a Database Reliability Engineer (DBRE) to join our team in the Americas! Zapier is on a mission to make everyone more productive at work through the power of automation. Over 3 million professionals already use Zapier to save more time, but there are millions more to reach.  

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As we continue to scale our product and grow our team, we’re looking for experienced Database-focused Engineers to be stewards of Zapier’s data services and technologies. We need Engineers who can help architect our overall data infrastructure landscape but aren’t afraid to get into the weeds to solve gnarly operational problems. You’ll help drive our best practices around automation, performance, reliability, and disaster recovery.

When bad things happen, you’ll have the support of your team to solve problems, unearth contributing causes, learn from failures, and build a more robust and resilient system for our customers. We look for the solutions that automate the problem away, not ones requiring manual effort.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…
Our Commitment to ApplicantsCulture and Values at ZapierZapier Guide to Remote Work
Zapier Code of Conduct

Diversity and Inclusivity at Zapier

About You

You’re an experienced database technologist. You have at least 7 years of experience in systems administration, systems engineering, or software development, with at least 4 years of experience building and maintaining data services.

You know the cloud. You’ve designed and maintained highly available, cloud-based database systems in AWS or another cloud offering. We use tools like Postgres, MySQL, and Elastic.

You can code. You’re comfortable automating solutions and building tools that eliminate repetitive tasks. You’re not afraid to delve into application code to fix a bug or to launch a backend service to address a gap in our data management strategy.

You can solve complex systems challenges. You take ownership of difficult problems, understand how to improve performance, and help uncover opportunities for improvement. You’ve worked on issues where “just throw more hardware at it” isn’t enough for the system to scale.

You’re a great communicator. Not only do you know how to share your knowledge with the team and document things well so they can be consumed asynchronous (we do this a lot as a remote company), but you know how to communicate effectively with software and support teams.

You value our values. At Zapier, our values are at the heart of how we work together and how we think about our customers. In our remote setting, they help develop trust and ensure we work together and collaborate to democratize automation. You see how these values can empower meaningful work, you thrive in a collaborative setting, you are eager to continue growing, and you’re excited to be part of the team.

Things You’ll Do

Identifying and implementing strategies to improve performance and resilience. Our application is continually growing and we need your help to keep scaling.
Working with development teams to make architectural decisions about new services and new technologies.
Designing solutions for storing our customers’ data across multiple systems, including RDS (MySQL & PostgreSQL), Elasticsearch, RabbitMQ, Memcache, Redis, and more.
Optimizing AWS resources as code using Terraform to ensure high performance and resiliency.
Monitoring use of our data layer and advising teams on how to use storage in a healthy and scalable way.
Acting as a point of escalation for data-layer problems during production incidents.
And more!

Things We’ve Done Recently

Performed large-scale migrations of ElasticSearch and Redis clusters
Deploying ProxySQL for pooling connections against MySQL databases
Rebuilt each of our RDS databases and RabbitMQ instances to provide greater security

The Whole Package

Our flexible, distributed environment lets us work with the best people from around the world. Zapiens live in 40+ countries, including the United Kingdom, Thailand, India, Nigeria, Taiwan, Guatemala, New Zealand, Australia, and more!

Competitive salary and profit-sharing program
Equity for All: Stock options (or equivalent) for every Zapien
Healthcare + dental + vision coverage*
Retirement plan with 4% company match*
$2,000 annual learning stipend for use on courses, conferences, and more—your choice
Two annual all-company retreats
14 weeks paid leave for new parents of biological or adopted children
Customized Zapiversary rewards on your 1, 3, 5, 7 and 10 year work anniversaries
Leading-edge equipment. We set you up with an Apple laptop and provide an additional budget for you to choose other home office accessories and software you may need.
Time to renew. We encourage Zapiens to take at least 2 weeks off each year. Most of us take 4-5 weeks, in addition to locally recognized holidays.
Opportunity to work with Zapier’s amazing partners network

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...