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Training Assistant Mpls - Virtual (Part-time, temporary) ID-8786

Organization Summary

Cookie Cart provides teens 15 to 18 years old with lasting and meaningful work, life, and leadership skills through experience and training in an urban nonprofit bakery. Combining hands-on work experience, classroom work readiness training, formal customer service education, skills certification and financial literacy classes, Cookie Cart helps teens develop the foundational tools they need to be successful in education and career in North Minneapolis and Saint Paul's East Side. We are an equal opportunity employer/program provider.

Auxiliary aids and services are available upon request to individuals with disabilities.

Hourly Wage: $15.25 per hour

Work Schedule: Varies


Timeline of Position: 6 months - 1 year

Experience and Qualifications

  • Previous Cookie Cart experience (required)
  • Must be between 15 - 21 years of age


Primary Duties and Responsibilities

1. Teamwork and Planning

o With the assistance of the Training Manager and other Training Assistants, plan and prepare daily and weekly lessons

o Follow training guides to ensure accuracy of training

o Responsible for asking and answering questions of Youth Interns

o Support with the creation of new training lessons

2. Provide job training for Interns and Cart Captains

o Demonstrate proper work readiness, customer service and leadership skills procedures and enthusiasm for financial literacy

o Delegate tasks to youth employees in our educational sessions

o Provide direct praise and feedback to youth regarding their performance

3. Role Model Appropriate Work Behavior & Expectations (Brand Ambassador)

o Report any questions, concerns or changes that you are experiencing to one of your supervisors first (Training Manager)

o Adhere to the guidelines for virtual engagement

o Have work appropriate conversations and redirect when needed

o Demonstrate ability to follow attendance and communication guidelines

4. Professional Development Opportunities

o Attend or complete trainings assigned to you in a timely manner

o Remember that work expectations should be followed whenever you are at work, even when working virtually

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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