Tech Support Specialist | Platform Science | $27-$30 | Remote (USA) Id-4643

Full job description

We are a Next-Gen Mobile App security company.

Promon operates at the center of innovation, emerging trends, and high-end mobile app security solutions. Some of the largest enterprises in the world trust us to secure their apps from cyber threats. Working together, our global team makes the digital world safer and more secure, one app at a time.

With over a billion app users to protect, this is a great opportunity to join Promon, take part in a vibrant culture and exciting plans for the year(s) ahead.

Our headquarters is based in Oslo, Norway, and with our global footprint we have employees and customers all over the world.

Other Jobs You May Be Interested In

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
Virtual Assistant, $42/hr, Evening, Remote, No Degree
Remote Customer Support, $45/hr, No Experience, Part-Time
Data Entry, $50/hr, Night Job, No Degree, Remote
Remote Moderator, $40/hr, College Student Friendly, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Phone Job, $45/hr, Part-Time, No Degree Required
Customer Support, $50/hr, Night Job, Remote, No Experience
Data Entry, Remote, $42/hr, Evening Job, No Degree
Live Chat Support, $45/hr, Weekend, Remote, College Student
Virtual Assistant, Remote, $50/hr, Part-Time, Night Shift
Data Entry, $40/hr, No Experience, Remote, Weekend Job
Remote Phone Job, $45/hr, No Degree, College Student Friendly
Customer Support, $42/hr, Remote, Evening, No Experience
Virtual Assistant, $50/hr, Weekend, No Degree, Remote
Remote Data Entry, $40/hr, Part-Time, College Student Job
Phone Support, Remote, $42/hr, Evening/Night Shift
Virtual Assistant, No Degree, $45/hr, Remote, Part-Time
Live Chat Support, $50/hr, Remote, No Experience Required
Remote Moderator, $42/hr, College Student, Weekend Job
Data Entry, $45/hr, Remote, Night Job, No Degree
Virtual Assistant, $50/hr, Remote, Part-Time, Evening Job
Remote Customer Support, $42/hr, Weekend, No Experience
Phone Job, $45/hr, Remote, Night Shift, No Degree
Remote Live Chat, $50/hr, College Student, No Experience
Data Entry, $40/hr, Part-Time, Remote, Weekend Job
Virtual Assistant, $42/hr, Remote, No Experience, Evening
Remote Phone Support, $45/hr, Night Job, College Student
Remote Moderator, $50/hr, No Degree, Weekend, Part-Time
Virtual Assistant, $40/hr, Remote, Night Shift, No Experience
Customer Support, $42/hr, Remote, Part-Time, No Degree
Remote Data Entry, $45/hr, Weekend Job, College Student
Phone Support, Remote, $50/hr, No Experience, Night Shift
Virtual Assistant, $42/hr, Evening, Remote, College Student
Live Chat Support, $45/hr, Part-Time, Remote, No Degree
Data Entry, $50/hr, Remote, Evening Job, College Student
Virtual Assistant, $40/hr, Weekend, Remote, No Experience
Remote Phone Job, $42/hr, Night Shift, College Student Friendly
Remote Customer Support, $45/hr, No Degree, Evening Job
Virtual Assistant, $50/hr, Part-Time, Remote, Weekend Job
Data Entry, $40/hr, Evening Job, No Experience, Remote
Remote Live Chat, $42/hr, Weekend, No Degree, Part-Time
Virtual Assistant, $45/hr, No Experience, Remote, Night Job
Phone Job, $50/hr, Remote, Part-Time, College Student
Remote Data Entry, $42/hr, Evening/Night Job, No Experience

Account Development Representative:


This role will be part of our dynamic and high-performing US sales team, and report directly to our VP of US Sales. The ADR will help identify and grow Tier 1 accounts, and partner with Account Executives to craft unique, impactful interactions, ensuring every prospect feels valued and relevant. If you're looking for a role where your efforts directly drive success and innovation, this is the perfect opportunity for you!

Main objectives and key responsibilities of the role:

  • Collaborate with Account Executives: Identify, influence, and grow a select number of Tier 1 accounts that evolve into specific opportunities (SQLs).
  • Leverage Advanced Technology: Use our state-of-the-art tech stack to analyze and engage with prospects ready for interaction (Salesforce, Zoominfo, LinkedIn Sales Navigator, Sales Engagement, 6sense)
  • Optimize Daily Activities: Utilize multiple channels to increase interactions, maintain consistent phone engagement to secure meetings.
  • Create Unique Interactions: Develop strong points of view with Account Executives (AEs) to ensure every prospect interaction is relevant and impactful.

What does success in the role look like?

  • Drive SQL Flow: Ensure a steady flow of SQLs towards AEs focusing on Tier 1 accounts.
  • Stakeholder Identification: Recognize and map key stakeholders at prospects who could be potential champions, economic buyers, or technical decision makers.
  • Campaign Innovation: Collaborate with marketing to create new campaigns that outmaneuver competitors. You will be an integral part of our GTM team.
  • Data Analysis: Continuously analyze data to determine effective strategies and optimize efforts towards high-potential opportunities.
  • Strategic Account Analysis: Provide deep analytics and comprehensive stakeholder maps for Tier 1 accounts to aid Promon and AEs in strategic planning.
  • Growth Support: Contribute to Promon's ambition of achieving year-over-year growth.
  • Meeting and Prospect Goals: Book multiple meetings per month with customers and prospects, and identify new customers monthly.

Your background and experience:


  • Proven track record in generating high-level meetings (global client experience preferred).
  • Like to experiment with new approaches and adopt a strategic mindset to win.
  • Excellent phone communication skills and ability to deliver a compelling elevator pitch.
  • Strong analytical skills for personalized account engagement.
  • High energy and resilience, especially during challenging times.
  • Coachability and willingness to continuously learn, and take lessons from mistakes.
  • Eagerness to learn and understand complex and technical products with a background or interest in becoming an IT-security expert.

You could also be a great match if this sounds like you:


You have the ability to easily establish rapport and build relationships with potential clients and cross-functional partners. As a team player who motivates and inspires others, you collaborate effectively with colleagues to solve problems and find innovative solutions. You navigate and succeed in challenging situations with a positive attitude and a solution-oriented mindset. Driven by a strong work ethic and an innate curiosity, you are motivated by achieving and exceeding sales goals. You appreciate and live by the Promon core values: Trust, Ambition, Curiosity, and Humor.

Why you'll thrive as a Promoneer:

  • Promon is planning on significant growth in the coming years, providing an exciting avenue for success in the role. While we are growing so will you, as we encourage and support your passion, curiosity, and goals!
  • This is a unique opportunity to work for a Nordic company, known for flat hierarchy, innovative solutions and inclusivity.
  • We are remote-friendly with a global team that is highly diverse. We stay on track and connected using tools like Slack, Salesforce & Teams
  • You will work with some of the best app security experts and security thought leaders in the world.
  • Get inspired, chat with our fun and engaging international team - share travel stories, cultural differences, and strange things to eat, while learning more about the world!
  • We're proud of the amazing culture we have at Promon. Here’s a little sneak peek: #lifeatpromon, Instagram
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...