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Program Director Generative AI ID-1094

The Program Director for Generative AI will provide leadership for BCBSA initiatives focused on AI/ML technologies. Responsibilities include developing strategic roadmaps, managing the Generative AI program, and collaborating with stakeholders to ensure project alignment with organizational goals. The position also involves staying informed on AI advancements and advocating for innovative use cases in the healthcare sector.

Summary Generated by Built In

The hiring range for this role is:  

125,870.00 - 176,525.00

This is the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting.  We may ultimately pay more or less than the hiring range and this hiring range may also be modified in the future. A candidate’s position within the hiring range may be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs. This job is also eligible for annual bonus incentive pay. 

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Entry Level Phone Job, $42/hr, Remote, No Degree Required
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Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience

We offer a comprehensive package of benefits including paid time off, 11 holidays, medical/dental/vision insurance, generous 401(k) matching, lifestyle spending account and many other benefits to eligible employees. 

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law. 

 

This role provides strategic, dynamic and innovative leadership to the BCBS system and BCBSA Generative AI (GenAI) initiatives. The role requires strategic thinking, business acumen and leadership skills to drive the definition, development and application of AI/ML technologies to use cases that advance BCBS Plan competitive differentiation and drive business process transformation for BCBSA. Collaborating with BCBSA business owners, BCBS Plans, and key strategic technical and business partners, the Program Director defines the strategic roadmap and execution strategy to operationalize business use cases leveraging AI/ML technologies.

Primary Job Functions

  • Strategize and Lead: Develop a vision and strategic roadmap for generative AI programs that align with the BCBS system and BCBSA vision and goals. Identify key areas for innovation and set priorities for proofs of concepts and required research.

  • Innovate and Implement: Collaborate with key stakeholders to define business use cases that leverage AI/ML technologies, including generative AI, ensuring they meet quality and risk management standards, as well as ethical guidelines. Collaborate with technical partners to lead the design and development of requirements for leveraging BCBS system data assets in support of proofs of concept and production applications. Work closely with cross-functional teams, including data scientists, product managers, privacy and information security experts and program management to provide business leadership to ensure program success. Collaborate with data governance professionals and other GenAI experts to propose required training content for BCBSA employees to enhance GenAI skills and knowledge.

  • Manage and Scale the BCBS GenAI Innovation Ecosystem: Manage BCBSA’s GenAI program for BCBSA employees and BCBS Plans, creating an ecosystem of connected technologists and business owners across the BCBS system. Responsible for ensuring engaging content and activities within the ecosystem platform, responding to user inquiries and evolving the ecosystem over time to ensure ongoing user engagement. Collaborate with BCBSA program management to ensure projects are delivered on time, within budget and with positive ROI.

  • Research and Stay Informed: Stay informed on the latest advancements in AI and machine learning in healthcare and adjacent industries, incorporating innovative techniques into program development and advising on the evolution of federal AI policies. Support partnerships with key industry organizations as guided by BCBSA policy and advocacy, governance and leadership. Identify high-impact use cases for the healthcare sector.

  • Communicate and Advocate: Support collaboration with key strategic partners in quantifying and articulating the value and potential of GenAI to BCBSA governance committees, BCBSA leadership and key stakeholders.

Education, Experience and Certification

Education

Required: Bachelors Degree

Preferred: Masters/Advanced degree in Health Information Technology, Healthcare Policy, or related fields.

Experience

Required: 8 years experience working in the health care space

Knowledge, Skills, and Abilities

  • Demonstrated business acumen to solve complex problems involving multiple stakeholders

  • Proven experience in providing business leadership for technology programs

  • Strong understanding of machine learning algorithms, data structures, and software development.

  • Strong project management skills

  • Exceptional leadership and communication skills, with the ability to inspire and manage teams.

  • Commitment to ethical AI practices and a passion for innovation.

Financial Responsibilities

Revenue Responsibility: No

Budget Responsibility: Yes

People Management: Yes

Role designation: Hybrid

Travel requirements: Up to 10%

Internals Only-open to non-commutable BCBSA employees.

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