Office Assistant 3 ID-7340
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Position Summary
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Why It's a Great Opportunity:
This is a great opportunity to serve the residents of Pierce County and provide services to those in need when the need is greatest. In this exciting position, you will be on the front lines of ensuring that the Community Services Division of Human Services can deliver critical services to some of the most vulnerable residents of Pierce County.
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The position will provide administrative support work for the Human Services’ Affordable Housing Team. The person in this position is responsible for specialized administrative and program support functions for the Pierce County Community Development Corporation (PCCDC) loan programs. This includes loan payment collections, deposit reconciliations, loan servicing, loan setups, loan disbursements, providing client account information, escrow payments, and general support of program staff and the PCCDC Board.
Why It's a Great Department:
Pierce County Human Services is the community and human services arm of the Pierce County government. It is the largest contributor to Pierce County's safety net, providing services and funding to nearly 170 agencies and governmental jurisdictions. The department collaborates with its community partners, including other public and non-profit funders and service providers, to understand current and emerging community and human services’ needs. The department strives to create and invest in a comprehensive and integrated regional services system.
We encourage you to learn more about our department by clicking HERE.
How to be Successful in the Role:
This is an exciting opportunity to be a part of local efforts to address affordable housing and help Pierce County’s most vulnerable residents. Candidates for this position must have excellent customer service skills, a high attention to detail, and a passion for serving the community.
Your Future in this Role:
Throughout the onboarding process, you will meet with the Supervisor and program staff to regularly discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development through the Leadership Certification program, robust online learning, and other training opportunities throughout your career to ensure your success. This position offers multiple career growth and promotional opportunities in Pierce County to build on a great career. This is a grant-funded position. Continued employment is contingent upon job performance/evaluation, continued funding of the program, and other appropriate County procedures.
Core Daily Responsibilities:
- Provide loan servicing support, including maintaining late payment reports, monitoring deposits, ensuring borrowers are current on property taxes and homeowners insurance, monitoring delinquent accounts, providing loan payoff’s, and other functions related to the PCCDC loan programs.
- Coordinate related office functions; assist in procedure development; perform duties of a highly confidential nature; may conduct research activities.
- Manage and maintain the loan software (CDM). Ensure all loan accounts are reconciled and accurate. This may include keeping logs, charts, spreadsheets, related data, and files related to the division.
- Receive and process forms and applications.
- Perform ongoing monitoring of loan program compliance.
- Coordinate purchasing functions, such as preparing purchase orders and managing inventory.
- Take dictation and meeting minutes and transcribe dictated material.
A classification description with a more detailed list of essential functions can be found here.
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Qualifications
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- Two or more years of progressively responsible clerical experience or administrative program support work.
- Additional education and experience may substitute for the required experience to a maximum of one year.
- A valid Washington State driver’s license may be required when travel is required for the position.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
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Supplemental Information
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To be considered for this opportunity, please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process, or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screen, and interviews.
At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?