Nutrition Aide/Senior Nutrition Aide ID-7446
- The City of Pasadena's Public Health Department is seeking a Nutrition Aide or Senior Nutrition Aide to serve the community through the Women, Infants and Children (WIC) Program. This position provides nutrition education and assistance to qualifying participants. The Nutrition Aide or Senior Nutrition Aide interviews and/or assesses women, infants, and children to determine eligibility and assess nutritional status, conducts individual and/or group education and breastfeeding support, provides referrals, and performs client outreach as well as performs a variety of related duties as assigned by the Supervisor. This is a full-time, limited term, grant funded position.
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will possess strong communication skills and initiative, in addition to a WIC Nutrition Assistant (WNA) certificate.
Appointment will be made at the Nutrition Aide or Senior Nutrition Aide level depending on experience and qualifications. Senior Nutrition Aide is distinguished from Nutrition Aide in that incumbents in the former class are already trained and up to date on WIC policies and processes, have prior WIC Nutrition Assistant (WNA) experience, and currently possess a WNA certificate.
Nutrition Aides may be eligible for reclassification into the Senior Nutrition Aide classification upon successful completion of a one year probationary period and after obtaining a WNA certificate. Pasadena WIC will provide necessary WNA certification training to those hired into the Nutrition Aide classification as part of onboarding.
ABOUT THE DEPARTMENT/POSITION
The City of Pasadena has had its own Public Health Department for over 125 years. Many Public Health positions are funded through external grants with various time durations. We have been fortunate to sustain most of our positions over many years through success and growth and we have many opportunities for our employees. Therefore, though this position is "limited term, grant funded" this does not necessarily mean that the position is likely to be discontinued or lost in the near future. We are excited about serving our community and we hope you are too. Come join our team and grow with us!
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Essential Functions
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The major responsibilities of this position are listed below. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this class. For more detailed information, please review the Nutrition Aide and Senior Nutrition Aide job descriptions.
- Screens new applicants and certifies existing WIC participants for nutrition risk factors and determines program eligibility in accordance with Federal and State standards.
- Performs nutritional and breastfeeding risk assessments, including review of medical data of program participants. Performs anthropometric (height and weight measurements) for women, infants, and children, as needed.
- Performs non-invasive hemoglobin screening for participants, as needed.
- Educates participants on specific topics related to nutrition and/or breastfeeding in a one-on-one counseling or group setting through in-person, phone, and/or virtual platform.
- Provides nutrition counseling for non-high-risk participants, according to the agency’s nutrition education services plan.
- Documents all nutrition education, eligibility screening, and all participant contacts in a timely manner and according to WIC Program policy and procedures.
- Prescribes appropriate food packages to participants and issues WIC benefits including loading electronic benefits to WIC Card.
- Provides general information about the WIC Program to the public, community members, and/or partner programs during outreach or as requested.
- Responds to inquiries by phone, online, email, and in person, handling questions of a more difficult nature. Assists with outreach in the community performing tabling events at various locations not limited to schools, health care facilities, and community parks.
- Serves as primary back-up support for all office procedures and performs various clerical tasks as required. Actively participates in program’s internal quality improvement as part of federal and state requirement.
- Demonstrates cooperative behavior with peers and supervisors.
- Maintains strict confidentiality regarding information of all program participants. Works as a team with other employees to ensure smooth operation of the site.
- Attends trainings and in-service meetings to receive updates and maintain current knowledge of required standards of program development, including modifications and updates to local agency protocols, policies, and WIC Web Information System Exchange (WIC WISE).
- Meets established productivity and quality standards for assigned duties.
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Qualification Guidelines
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COMPETENCIES
The following list represents the core competencies needed for success in this position.- Adaptability - Responding positively to change and modifying behavior as the situation requires.
- Learning Agility – Seeking learning opportunities and applying the lessons to one’s work.
- Handling Stress - Maintaining emotional stability and self-control under pressure, challenge, or adversity.
- Handling Conflict – Managing interpersonally strained situations.
- Professional Integrity & Ethics - Displaying honesty, adherence to principles, and personal accountability.
- Writing – Communicating effectively in writing.
- Self-Management - Showing personal organization, self-discipline, and dependability.
- Oral Communication - Engaging effectively in dialogue.
- Relationship Building – Establishing rapport and maintaining mutually productive relationships.
- Teamwork – Collaborating with others to achieve shared goals.
Nutrition Aide: Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for acceptable job performance. Example combinations include: six months of clerical experience including heavy public contact. Previous WIC experience is preferred.
Senior Nutrition Aide: High school diploma and one year of experience in the nutrition field that includes heavy public contact and/or at least one year working in WIC program administration. WIC Nutrition Assistant (WNA) certificate is required.
PREFERRED QUALIFICATIONS- WIC Nutrition Assistant (WNA) certificate preferred with at least one year WIC experience.
- A bachelor’s degree in Nutrition, Health Science, Public Health, or a related field is desired. Please attach transcripts at time of application, if applicable.
- Experience and/or training in the WIC Web Information System Exchange (WIC WISE) is highly desired. Bilingual is highly desired (Spanish/Mandarin/other).
The selection process will consist of a training and experience evaluation and the most qualified candidates may be invited to participate in an oral examination and department-level interviews.
