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Microsoft Modern Work Support Specialist ID-1097

SAIC is seeking a Microsoft Modern Work Specialist with expertise in Microsoft 365 to support the US Army 365 (A365) End Users. In this role, you will be responsible for helping organizations optimize their use of M365 tools and services to enhance productivity and collaboration. This role involves understanding client needs, providing strategic guidance, and facilitating the successful adoption of M365 solutions.

NOTE: This is a fully Remote / Work from Home position

Job Description:

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
Data Entry, No Degree, $45/hr, Part-Time, Remote Job
Customer Support, $50/hr, Remote, Evening/Night Job, No Degree
Virtual Assistant, $42/hr, Remote, Weekend, No Degree
Remote Live Chat, $45/hr, College Student, No Experience
Remote Data Entry, $40/hr, Part-Time, No Degree Required
Phone Support, $50/hr, Weekend, Remote, No Experience
  • Serves as a subject matter expert on Microsoft 365 applications and services, including Teams, SharePoint, OneDrive, and Outlook.
  • Work closely with clients to assess their current workflows and identify opportunities for improvement through M365 tools.
  • Develop and deliver tailored training sessions and workshops to educate users on M365 features and best practices.
  • Provide ongoing support and consultation to clients during and after implementation of M365 solutions.
  • Collaborate with IT teams to ensure seamless integration and deployment of M365 solutions.
  • Stay informed about the latest developments in Microsoft 365 and related technologies to provide up-to-date advice and guidance to our clients.

Qualifications

Required Education and Experience:

  • Bachelor's and nine (9)+ years of related experience; additional four (4) years of experience accepted in lieu of degree.
  • Expert-level skills in Windows 10/11 technologies (AutoPilot, AlwaysOn VPN. BitLocker, MDM and MAM, Defender ATP, Windows Virtual Desktop, System Centre).
  • Experience with Microsoft Online Services cloud platforms: M365 (including Azure Active Directory, Azure AD Premium, M365 E5, Entra ID, Dynamic 365, and Power Platform) as well as different Microsoft licensing models.
  • Expert-level skills in M365 Collaboration Services (O365, Exchange, Teams, OneDrive, SharePoint).
  • Strong scripting skills using PowerShell, along with proficiency developing and troubleshooting PowerApps and Flow."
  • Experience with implementing and managing endpoints using Microsoft Intune, Windows Autopilot, Entra ID for endpoint, and group policy management.
  • Client support and troubleshooting (Outlook, Outlook for Mac, IMAP, POP3, Mobile Devices).
  • Experience with Office/Outlook add-ins (.NET/Com, Modern Add-in deployment).

Required Certifications:

  • Microsoft 365 Certified: Administrator Expert (MS-102)
  • Microsoft 365 Certified: Fundamentals (MS-900)
  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • DoD 8570 IAT certification, Level I or higher, such as A+ CE, Network+ CE, Security+ CE, CASP+, etc

Required Security Clearance:

  • Must have an active secret clearance and must be able to obtain a Top Secret

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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