Jetblue Airlines Remote Jobs - Part-Time Virtual Assistant & Customer Service Id-3392
JetBlue Airlines is seeking a Part-Time Virtual Assistant & Customer Service Representative to join our dynamic team! As a member of JetBlue, you will play a crucial role in providing exceptional customer support and administrative assistance to our team and clients. This is a remote position, perfect for individuals looking to work from the comfort of their home.
Key Responsibilities:
- Assist customers via phone, email, and live chat, resolving inquiries related to booking, flight information, and other services.
- Provide administrative support to team members, including data entry, scheduling, and basic research.
- Help manage customer complaints and concerns, ensuring high levels of satisfaction.
- Maintain a professional and friendly demeanor while interacting with customers and team members.
- Collaborate with other departments to ensure smooth customer service operations.
Qualifications:
- High school diploma or equivalent; associate’s degree or higher preferred.
- Previous experience in customer service or administrative roles is a plus.
- Excellent verbal and written communication skills.
- Strong attention to detail and ability to manage multiple tasks.
- Comfortable using computer systems, software, and communication tools.
- Ability to work independently and manage time effectively.
- Availability to work 20-30 hours per week, including evenings and weekends as needed.
Benefits:
- Competitive hourly pay.
- Flexible work schedule – work from home!
- Opportunities for advancement within JetBlue.
- Access to employee discounts, including flight discounts.
How to Apply: Please submit your resume and a brief cover letter outlining your interest and relevant experience for the role. Applications will be reviewed on a rolling basis.