Interview Event! Customer Service Representative - Hybrid - $19/hour Id-3257

Full Job Description

 

Interview Event! Customer Service Representative

InnoSource has partnered with a local, nationally recognized insurance company for an Interview Event beginning of February! If you have an associate or bachelor's degree, please apply and our team will review your qualifications to schedule your interview!

As a Fortune 100 company ranked in the top 25 "Best Companies to Work for", who offers a modern office atmosphere in the Scottsdale area for the days you don't work at home, they are excited to welcome new members to the team - just like you!

Are you ready to launch your career with a nationally recognized insurance company that offers unlimited growth opportunities? Join our award-winning team, consistently ranked among the "Best Employers" for several years. If you are a driven individual with strong communication skills and a passion for career advancement, this is the perfect opportunity for you! Must have earned an associate or bachelor's degree to be considered.

Why Join Us?

  • Dynamic Work Environment: Enjoy a fantastic Monday through Friday schedule in a collaborative and supportive culture.
  • Growth Opportunities: This entry-level position is a gateway to numerous advancement opportunities within our prestigious corporation.
  • Comprehensive Training: Benefit from our renowned training program, where you'll learn everything you need to succeed—no prior experience required!
  • Hybrid Flexibility: Embrace a hybrid role with 2 days in the office and 3 days from home, while staying connected to the Scottsdale, AZ area.

Key Responsibilities - Interview Event! Customer Service Representative

As a Customer Service Specialist, your day will include:

  • Building Relationships: Provide exceptional customer service while building meaningful relationships with customers across the U.S.
  • Solving Complex Inquiries: Assist customers with a variety of complex questions, from financial matters to general insurance queries.
  • Guiding Decision-Making: Play a pivotal role in helping customers make informed decisions about their financial needs.
  • Collaborating and Succeeding: Support team success through daily meetings and strong cooperation.

If you have an associate or bachelor's degree, please apply and our team will review your qualifications to schedule your interview!

 

Education and Experience - Interview Event! Customer Service Representative

  • Associate or bachelor's degree required
  • Customer Service Experience: 1-2 years preferred in customer service (Call center experience is a plus!)
  • No Licensing Needed: No prior licensing or insurance experience required.
  • Career Ambition: A strong desire to build and advance your career.

Benefits and Pay - Interview Event! Customer Service Representative

Comprehensive Benefits: Medical, Dental, and Life Insurance benefits

  • Rapid Advancement: Opportunities for pay increases within your first year
  • Paid Training: Enjoy 4 weeks of paid training
  • Stable Schedule: Full-time, set schedule within Monday to Friday, 8:00 am to 8:00 pm

Take the Leap! If you're looking for a dynamic and supportive environment to grow your career, we want to hear from you. If you have an associate or bachelor's degree, please apply and our team will review your qualifications to schedule your interview!

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.


Pre-Employment Checks

If offered a position, we will run a criminal background check, drug screen, employment and education verification in accordance with all applicable laws.


Customer Service Representative / Customer Service Representative / Customer Service Representative / Call Center Representative / Call Center Representative / Call Center Representative / Customer Support / Customer Support / Customer Support / Solutions Center Representative / Financial Services / Customer Service Specialist / Customer Service Specialist / Customer Service Specialist


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Equal Opportunity Employer - Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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