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Integration Support Analyst ID-6692

📋 Description

• Labcorp is seeking an experienced Integration Support Analyst with a proven track record in implementing and supporting integrations across enterprise systems. • Diagnose and resolve data related issues between systems including data mapping, data quality, and system connectivity. • Actively monitor integration flows to identify potential issues, performance bottlenecks, and alert relevant teams. • Provide technical assistance to users regarding integration functionalities, data flow, data mapping, and system interactions. • Collaborate with business users and stakeholders to understand integration needs, gather requirements, and document technical specifications. • Assist in the implementation of new and existing integrations including configuration, testing, and deployment. • Deploy changes in compliance with IT release management process. • Support business users and integration teams with data validation and quality checks. • Maintain detailed documentation of integration processes, data flows, and technical specifications. • Act as 1st responder for severity 1 issues by gathering support teams, resolving critical incidents, performing root cause analysis, and providing ongoing communication.

🎯 Requirements

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• Bachelor’s degree in technology or related field • 5+ years of IT experience in an integration support role • Experience supporting integrations with multiple systems including Okta, Salesforce, and HANA • Knowledge and experience supporting data formats and web services including REST, SOAP, XML, JSON, CSV • Ability to analyze data flows, identify root causes of integration issues, and propose solutions • Ability to manage small integration projects, track progress, and meet deadlines • Strong technical background • Extensive problem-solving and critical thinking skills • Excellent written and verbal communication skills to effectively interact with technical and non-technical stakeholders • Familiar with Descartes Route Planner and Transportation Management is a plus

🏖️ Benefits

• Medical • Dental • Vision • Life • STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan

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