Front Desk Receptionist - Gym Id-3718

Full job description

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Job description

Join Our Team as a Front Desk Receptionist at Training Mate!

Are you a vibrant and enthusiastic individual? Training Mate is on the lookout for Front Desk receptionists who embody energy and positivity to join our dynamic team!

About Us:
At Training Mate, we lead the pack in High Intensity Interval Training, setting the benchmark for operational excellence in the fitness industry. Originating from Australia, we infuse a unique twist into the American fitness scene. Our core philosophy revolves around fostering healthier, happier lives through a supportive environment and promoting a balanced lifestyle that encompasses physical, mental, and social well-being. We're on a mission to revolutionize the fitness industry for the better!

Job Description:
At Training Mate, our primary aim is to be the highlight of our clients' day! As a Front Desk receptionist, you'll play a pivotal role in achieving this goal by:

  • Warmly welcoming clients and ensuring smooth check-ins for classes.
  • Maintaining regular communication with members to ensure their satisfaction.
  • Upholding the cleanliness and presentation standards of our studio at all times.
  • Addressing customer inquiries and concerns promptly and professionally.
  • Ensuring equipment is reset and cleaned before and during classes.
  • Handling administrative tasks such as responding to emails, folding towels, and restocking supplies.
  • Serving as a sales associate for memberships and class packs.
  • Participating in studio events to engage with our community.

Requirements:

  • Minimum of 1 year of proven exceptional customer service experience.
  • Previous experience in a fitness setting is advantageous.
  • Willingness to work weekday mornings (6am-1pm).
  • Willingness to work weekday evenings (4pm-9pm).
  • Willingness to work weekend mornings (7am-1pm).

Benefits:

  • Flexible schedule to accommodate your needs.
  • 401K retirement plan.
  • Complimentary Training Mate Membership.
  • Access to exclusive business-to-business perks.

If you're passionate about delivering outstanding customer experiences and thrive in a high-energy environment, we want to hear from you! Please include your resume with your application to be considered.

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • Evening shift
  • Monday to Friday
  • Rotating weekends
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)
  • Working in a fitness setting: 1 year (Preferred

Work Location: In person

Job Type: Part-time

Pay: From $17.27 per hour

Schedule:

  • Day shift
  • Evening shift
  • Monday to Friday
  • Morning shift
  • Night shift
  • Weekends as needed

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

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