Data Entry Question and Answer

$150 $49

Remote Question and Answer

$150 $49

Virtual Assistant Question and Answer

$150 $49

Content Moderator Question and Answer

$150 $49

Customer Service Question and Answer

$150 $49

Video Game Tester Question and Answer

$150 $49

Experience Manager, Delta Sky Club ID-9662

Customer Engagement & Loyalty

07-Apr-2025

Ref #: 28148

How you'll help us Keep Climbing (overview & key responsibilities)

This position is responsible for supporting, managing, and executing various initiatives that define the Delta Sky Club (DSC) and Delta One experience. The role contributes to the operations of the DSC, the Regional Operations Managers, and the Service Partner leaders (SodexoMAGIC and Compass Group) in achieving brand consistency and innovation. In collaboration with Delta Supply Chain Management, the Delta Sky Club Experience Manager will manage vendor and service partner relations and monitor food and beverage program offerings to ensure strong execution. Understanding the competitive marketplace and the financial impact of product decisions is a key component of the role. This role supports the brand and works cross-functionally with other Delta departments, including Supply Chain Management, Finance, Marketing, Onboard Services, and Sales.

The Delta Sky Club Experience Manager will provide day-to-day direction to the Sky Club Marketing Specialist and the Sky Club Training Specialist (a position planned for the future). This position will work with the DSC senior team in overseeing current clubs and additional new builds planned.

Based at the Atlanta GO, the Delta Sky Club Experience Manager will report to the Director of Operations and Design and requires up to 50% travel.

Responsibilities

Benefits and Perks to Help You Keep Climbing

Benefits

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way:

  • Competitive salary, industry-leading profit sharing program, and performance incentives.
  • 401(k) with generous company contributions up to 9%.
  • New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31).
  • In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period.
  • 10 paid holidays per calendar year.
  • Birthing parents are eligible for 12-weeks of paid maternity/parental leave.
  • Non-birthing parents are eligible for 2-weeks of paid parental leave.
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits.
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages.
  • Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health.
  • Domestic and International space-available flight privileges for employees and eligible family members.
  • Career development programs to achieve your long-term career goals.
  • World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint.
  • Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies.
  • Recognition rewards and awards through the platform Unstoppable Together.
  • Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare.

What You Need To Succeed (minimum Qualifications)

  • Minimum 10 years’ experience in the food & beverage industry, ideally with the combination of both culinary and beverage experience
  • Minimum 5 years’ experience supporting a customer-oriented marketing, experience or loyalty part of the hospitality business
  • Must be a self-starter and have the ability to work both independently and within a collaborative team environment
  • Developing strong competencies in overcoming obstacles to get the job done by influencing others and finding creative solutions
  • Multi-tasker who can perform at a high level of accuracy, meet deadlines, present a professional appearance, navigate large organizations with political savvy, and excel under pressure
  • Able to embrace and work within the Delta Sky Club Team Agreement guidelines:
    • Accountability – do what you say you will do and address issues in real time
    • Emotionally Intelligent Connections – provide productive and honest feedback
    • No Assumptions – seek to understand first
    • Celebrate – invest time in quality recognition
    • Punctuality – be on time
    • Prioritize – streamline and empower
  • Consistently prioritizes safety and security of self, others, and personal data.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the United States.

What Will Give You a Competitive Edge (preferred Qualifications)

Back to blog

Yelp Question and Answer

$150 $49

Amzon Question and Answer

$150 $49

Netflix Question and Answer

$150 $49

Disney Question and Answer

$150 $49

Apple Question and Answer

$150 $49

Southwest Airline Q & A

$150 $49

Delta Airline Q & A

$150 $49

Costco Question and Answer

$150 $49

American Question and Answer

$150 $49

Walmart Question and Answer

$150 $49

Tesla Question and Answer

$150 $49

Google Question and Answer

$150 $49

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts