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Customer Service Specialist I (Full-Time)* ID-7900

The City of Henderson announces an examination to create an eligibility list and to fill one (1) vacancy for the classification of Customer Service Specialist I (Full-Time) in the Department of Utility. The eligibility list may be utilized to fill vacancies for this classification for up to six (6) months or up to one (1) year, depending on employment status.**

Under general supervision, performs specialized duties within the Customer Service and Billing/Collections Section of the Department of Utility Services, assists customers with requests and issues regarding City utility services, and performs related duties as assigned.

**NOTE TO CURRENT EMPLOYEES:
Pursuant to the Teamsters collective bargaining agreement, full-time non-probationary employees successfully completing the assessment process will be placed on an eligibility list to be used to fill vacancies in this classification for up to six (6) months.

Probationary full-time, part-time, temporary employees, and external candidates who successfully complete the testing process will be placed on separate list(s), which may be used to fill vacancies for up to one (1) year. If the vacancy is not filled by full-time non-probation

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PLEASE NOTE: This posting is for the full-time Customer Service Specialist I classification. Candidates who are interested in the part-time Customer Service Specialist I classification must apply for that position separately by the deadline listed in the job posting. Candidates who are interested in both part-time and full-time may apply for both positions but must do so separately. Candidates who apply for and are invited to move forward to both full-time and part-time will be interviewed only once (the assessment(s) will be utilized for both recruitments). 

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