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Communications Dispatcher (Lateral) ID-7364

The Position

 

What You'll Be Doing as a Communications Dispatcher:  Under supervision, you'll perform a wide variety of dispatch and routine, non-hazardous law enforcement functions in a non-sworn capacity within the public safety department, and you'll performs related duties as required.

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Our Values:
  • Respect: We honor each other, the park users we serve, and the land we steward.
  • Resilience: We creatively adapt to change. We address challenges with empathy, perspective, and determination.
  • Relationships: Our greatest strength lies in the trust, accountability, and teamwork we cultivate with our colleagues, partners, and the public we serve.
  • Transparency: We hold the public's trust through meaningful stakeholder engagement and unfettered access to timely and reliable information on decisions and performance.
We're Looking for Individuals Who Are:
  • Passionate about helping others;
  • Great communicators both orally and in writing;
  • Capable of establishing and maintaining positive and cooperative working relationships;
  • Comfortable and confident in making decisions when faced with limited information;
  • Able to exercise authority and take control in emergency situations.
A Few Reasons Why You May Love This Job:
  • Meaningful and valued work connected to our organizational mission;
  • Unique daily challenges and ability to make an impact on the park visitor experience;
  • Great benefits including medical, dental, tuition reimbursement, and a retirement pension through California Public Employees Retirement System (CalPERS);
  • Free on-site parking.
For more information about the District's Public Safety Division, please visit the District's website at: www.ebparks.org/about/police.  

 

Essential Functions

 

Performs  tasks necessary to effectively dispatch police, fire and park operations units, as required:
  • Receives telephone calls from citizens, employees or other agencies requesting general park information, police or fire assistance, to include "911" and other emergency calls;
  • Transmits and receives radio messages;
  • Analyzes situations and dispatches the appropriate units;
  • Dispatches mobile units and other equipment to specified locations as ordered;
  • Makes telephone requests for ambulance, vehicle towing, or other emergency services as requested by officers in the field;
  • Monitors other law enforcement and fire agencies' radio frequencies and rebroadcasts pertinent information;
  • Operates and makes minor adjustments to radio telephone transmitting and receiving equipment;
  • Performs varied clerical duties such as typing, maintaining message logs, assisting on reports and records, filing, answering phones, and responding to inquiries from the public and other agencies;
  • Processing police (court cases and parking citations), fire, medical and field reports;
  • Performs data entry and retrieves data;
  • May be required to collect monies from members of the public for the purpose of paying fees for towing, dog permits, copies of reports, or other services, or for paying fines.
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