Chat Support Associate - Remote Work Id-3090

Job Description:Starbucks is seeking a Chat Support Associate to join our remote team based in Washington, D.C. This part-time position at the Associate level requires at least 3 years of experience in customer service or related fields. As a Chat Support Associate, you will be responsible for providing exceptional customer service and technical support to Starbucks customers through online chat platforms.Responsibilities:1. Respond to customer inquiries and provide information about products, promotions, and services.2. Resolve customer complaints and issues in a professional and timely manner.3. Troubleshoot technical problems and provide guidance on using Starbucks mobile app and website.4. Collaborate with other team members to ensure a seamless customer experience.5. Maintain a high level of professionalism and confidentiality in all interactions with customers.Requirements:1. Independent and driven personality traits to effectively work in a remote environment.2. Strong presentation and people management skills to engage with customers effectively.3. Excellent written communication skills and ability to multitask.4. Previous experience in customer service or technical support roles.5. Ability to work part-time hours and be available during evenings and weekends.6. Familiarity with Starbucks products and services is a plus.Benefits:1. Free accommodation for remote workers2. Gym membership reimbursement3. Life insurance coverage4. Opportunities for career growth and development within StarbucksWorking Environment:At Starbucks, we value teamwork, innovation, and shared success. Our remote team offers a dynamic and collaborative work environment where each team member is given the opportunity to grow and thrive.Deadline to Apply:August 16, 2024Equal Opportunity Statement:Starbucks is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Chat Support Associate - Remote Work posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

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With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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