Body Shop Manager ID-9678

About the position

The Body Shop Manager at Tysons Corner Collision Center, part of the Penske Automotive Group, is a pivotal role responsible for overseeing the operations of the collision center. This position requires a seasoned professional who can lead the team to achieve maximum production while ensuring profitability. The manager will be tasked with controlling costs, building a loyal clientele, and setting and achieving sales and profit objectives. Additionally,

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maintaining service records and fostering positive employee relationships are crucial aspects of this role. The Body Shop Manager will work in a fast-paced environment, ensuring that the collision center operates efficiently and effectively, while also promoting a culture of excellence and teamwork among staff. In this role, the Body Shop Manager will be expected to provide exceptional customer service, ensuring that every customer has a world-class experience throughout their journey with the collision center. This includes not only managing the day-to-day operations but also mentoring and motivating the body shop team, setting individual goals based on skill levels, and maintaining a supportive environment that promotes employee morale. The manager will also be responsible for reporting on the progress of monthly and annual goals for the collision center, striving for continuous growth both for the business and their own career. Penske Automotive Group emphasizes a values-driven culture built on integrity, professionalism, and teamwork. The Body Shop Manager will play a key role in upholding these values while leading the collision center to success.

Responsibilities

  • Run an efficient and profitable collision center.
  • Operate the department at maximum production while controlling costs.
  • Build a loyal clientele and set sales and profit objectives.
  • Maintain service records and foster good employee relationships.
  • Ensure customers have a world-class experience at every step.
  • Provide expertise in running an efficient collision center focusing on customer satisfaction and profitability.
  • Motivate and train the body shop team, setting goals based on individual skill levels.
  • Promote a positive and supportive environment to enhance employee morale.
  • Set monthly and annual goals for the collision center and report on progress.

Requirements

  • Proven management leadership with at least three years of auto body collision management experience.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong work ethic with the ability to work in a fast-paced, results-driven environment.
  • Genuine interest in providing an exceptional customer experience.
  • Friendliness, enthusiasm, reliability, and a positive team-player attitude.

Benefits

  • Competitive compensation with uncapped earning potential.
  • Comprehensive benefits program including health care options (medical, dental, and vision).
  • 401k savings and retirement plan with company match.
  • Training, resources, and opportunities for career growth and advancement tailored to individual performance.
  • Values-driven culture built on integrity, professionalism, excellence, and teamwork.
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