Ambulatory Registered Nurse (Remote phone triage) - 901 Internal Medicine - FT - Day Id-2124

First Shift (Days - Less than 12 hours per shift) (United States of America)

Weekly Work Schedule:

Job Information
Exemption Status: Non-Exempt

A Brief Overview
Provides professional nursing care for clinic patients following established standard and practices. The delivery of professional nursing care at Stormont Vail Health is guided by Jean Watson's Theory of Human Caring and the theory of Shared governance, both of which are congruent with the mission, vision, and values of the organization.

Education Qualifications

  • Bachelor's Degree Bachelor's of Science in Nursing (BSN) Preferred


Experience Qualifications

  • 1 year Nursing experience. Preferred


Skills and Abilities

  • Skill in applying and modifying the principles, methods and techniques of professional nursing to provide on-going patient care. (Required proficiency)
  • Skill in establishing and maintaining effective working relationships with patients, medical staff and the public. (Required proficiency)
  • Ability to maintain quality control standards. (Required proficiency)
  • Ability to react calmly and effectively in emergency situations. (Required proficiency)


Licenses and Certifications

  • Registered Nurse - KSBN Required


What you will do

  • Triage of all incoming phone calls by evaluating the physical and psychosocial health status of patients. Follows nursing protocols and guidelines for answering and directing calls.
  • Record and reports patient’s condition and reaction to drugs and treatments to interdisciplinary team. Provide instruction to patients/family regarding treatment. Maintains and reviews patient records, charts, and other pertinent information.
  • Oversee appointment bookings and ensure preferences are given to patients in emergency situations. Arranges for patient testing and admissions.
  • Refill prescribed medications per standing orders. Clarify medication orders and refills to pharmacies as directed by providers. Perform medication prior authorizations as needed by providing needed clinical information to insurance.
  • Maintain timely flow of patient to include scheduling of follow up appointments if needed.
  • Working of in-basket medication refill requests for providers.
  • Provide education to patient and family on medications, treatments and procedures.
  • Record and report patient’s condition and reaction to drugs and treatments to interdisciplinary team, reviewing patient records and other pertinent information.
  • Ensure patients receive appointments that align with triage disposition and that maintain timely flow of patients.
  • Coordinate patient testing, referrals, and admissions
  • Work collaboratively with on-site staff to provider coordinated patient care


Required for All Jobs

  • Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
  • Performs other duties as assigned


Patient Facing Options

  • Position is Not Patient Facing


Remote Work Guidelines

  • Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
  • Stable access to electricity and a minimum of 25mb upload and internet speed.
  • Dedicate full attention to the job duties and communication with others during working hours.
  • Adhere to break and attendance schedules agreed upon with supervisor.
  • Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.


Remote Work Capability

  • Full-Time
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