Airport Operations Supervisor (Security) ID-7904
Applications will be accepted from: All Persons Interested
Division/ Section: HOU Security & Badging
Workdays & Hours: Shift work, could include a rotating schedule **weekends & holidays**
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PURPOSE OF DIVISION
The purpose of the Airport Security business unit is to provide a safe and secure environment at William P. Hobby Airport for internal and external guests. The business unit is responsible for Transportation Security Administration (TSA) regulatory compliance. Airport Security will also support and assist Airside and Landside Operations, along with other business units.
PURPOSE OF THE POSITION
The purpose of this position is to ensure all TSA regulatory requirements are met on each assigned shift. The Airport Operations Supervisor – Security responds to TSA inquiries and interacts with TSA investigators, airline supervisors, and Houston Police Department (HPD) Officers and Supervisors. The position will be part of the unified command group during airport emergencies. The position supervises ID badging, access control, permitting, enforcement, and compliance of security functions of William P. Airport according to the Airport Security Plan based on TSA regulatory requirements. This includes implementing work plans based on HAS objectives; resolve citizen, operational, and management issues. The Airport Operations Supervisor - Security achieves goals while ensuring resources are utilized appropriately. The position contributes to the safe, secure, and efficient operations of the airport through leadership and management of the airport’s security team. The position is operationally and/or functionally focused and is generally responsible for supervising front individual contributors. The purpose of the Security group at William P. Hobby Airport (HOU), one of three airports that make up the Houston Airport System (HAS), is to use intelligence-led, risk-based operations to enhance airport security, reduce fear, and provide a safe environment to the traveling public. Airport Security staff-members monitor vendors, tenants, airline operators, fixed base operators (FBO's) and commercial business operators (CBO's), air cargo operators, and all HAS departments for compliance with Federal regulations as well as HAS Operating Instructions. The Airport Operations Supervisor – Security manages the daily security operations, regulatory compliance, and the badging office conducting criminal history record checks and ensure compliance with Airport, City of Houston, State and Federal Regulations (CFR 49, 1520 & 1542). Supervise assigned employees, conduct customer interactions to calmly resolve issues, conduct signature authority training classes, have operational oversight and knowledge of utilization of all technology applications. Provide training, coaching, and mentoring to employees who conduct audits, perform inspections and issue airport identification media with the goal of becoming a high-performance organization.
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.
The responsibilities of this position include, but are not limited to:
- Identifies and anticipates operational, safety and security concerns by inspecting airport facilities and operating areas and monitoring radio communications. Initiates corrective actions and counsels airport users, tenants, and employees.
- Creates, revises, and implements operating rules, regulations, standards, and procedures to ensure airport safety. Monitors deviations from federal, state and airport operating rules and regulations.
- Supervises, schedules, assigns work, trains, and evaluates ID Badging/Security employees. Performs operations activities and initiates corrective action for failure to comply with 49 Code of Federal Regulations (CFR) Part 1500, the airport security program or other security directives. Reviews and monitors the results of access investigations required under CFR Part 1500.
- Initiates corrective actions and counsels airport users, tenant, and airline activities not in compliance with airport leases, contracts, standards, policies, and procedures.
- Reviews and documents airport security programs and directives and security activities of airport tenants and employees to ensure compliance with airport and federal security regulations. Ensures availability of documents for review by federal agencies.
- Supports operational activities and maintains order during aeronautical-related emergencies, follows the Airport Emergency Plan and other airport rules and regulations.
- Identifies and anticipates operational, safety and security concerns, follows the Airport Security Plan. Performs security activities and maintains reports.
- Represents airport management in coordinating airport emergency and disaster management plans with the TSA, law enforcement agencies, U.S. Customs, airlines and other tenants, and emergency relief organizations.
- Acts as liaison with air carrier station managers and ground security coordinators regarding air carrier security issues.
- Documents training and maintains records as required by CFR Part 1500.
- Develops and provides reports for upper management regarding operations/security activities, inspection results and statistics, and violations of airport leases, contracts and standards by tenants and airlines.
- Keeps abreast of existing and new legislation and ensures compliance to federal, state and local requirements. Advises airport management on needed action. Anticipates future legislation.
- Establishes standards for functional area competencies, cooperation, consistency in work outputs, integrity and expected work and customer service behaviors as they relate to the required job specifications.
- Participates in developing innovative solutions to complex organizational, administrative problems related to Airport security/safety.
- Oversees the departmental purchasing supply inventories.
- Supervises the issuance of ID badges in accordance with the established Airport Security Program and TSA rules and regulations.
- Resolves ID badging complaints while complying with Airport and TSA security regulations mandates.
- Administers and maintains automated and physical security record systems for security identification media in accordance with established Airport rules and procedures and other Security Programs.
- Contributes to the team effort by performing related duties as needed.
